Business ProfileforOptimum Outcomes, Inc.
Current Alerts For This Business
The Washington State's Attorney General’s Office won a trial against debt collection agency Optimum Outcomes. Optimum is the last remaining defendant in Attorney General Bob Ferguson’s charity care lawsuit against Providence Health & Services, one of the nation’s largest health care systems, and its debt collectors.
King County Superior Court Judge Sean O’Donnell ruled that Optimum violated the Consumer Protection Act by violating the medical debt collection rights of Washington patients more than 82,000 times. Judge O’Donnell ordered Optimum to pay $10 per violation for a total penalty of $827,290, which will go to the state general fund. Optimum must also reimburse the Attorney General’s Office for the costs of bringing the case, which are estimated to exceed $400,000. The court will determine the exact amount in a future proceeding. Finally, Optimum must make reforms to come into compliance with Washington law.
Read the full finding herer here
Additional business information
The Washington State's Attorney General’s Office won a trial against debt collection agency Optimum Outcomes. Optimum is the last remaining defendant in Attorney General Bob Ferguson’s charity care lawsuit against Providence Health & Services, one of the nation’s largest health care systems, and its debt collectors.
King County Superior Court Judge Sean O’Donnell ruled that Optimum violated the Consumer Protection Act by violating the medical debt collection rights of Washington patients more than 82,000 times. Judge O’Donnell ordered Optimum to pay $10 per violation for a total penalty of $827,290, which will go to the state general fund. Optimum must also reimburse the Attorney General’s Office for the costs of bringing the case, which are estimated to exceed $400,000. The court will determine the exact amount in a future proceeding. Finally, Optimum must make reforms to come into compliance with Washington law.
Read the full finding herer here
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 3200 Spring Forest Rd, Raleigh, NC 27616-2811
- BBB File Opened:
- 10/29/1998
- Years in Business:
- 37
- Business Started:
- 1/1/1987
- Business Incorporated:
- 6/4/2004
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:30 AM - 9:00 PM
- T:
- 8:30 AM - 9:00 PM
- W:
- 8:30 PM - 9:00 PM
- Th:
- 8:30 AM - 9:00 PM
- F:
- 8:30 AM - 6:00 PM
- Sa:
- Closed
- Su:
- Closed
- Contact Information
Principal
- Mr. Mike Collins, Director of Compliance
Customer Contact
- Mr. Mike Collins, Director of Compliance
Customer Complaints
14 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
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