Business ProfileforSecurity Force, Inc.

I built a home in 2019 and signed a 5 year service contract with Security Force for alarm system monitoring. I moved in 2020 after being in that home for a year and a half. I called Security Force to cancel service as I was moving and they informed me that I would be expected to pay out the rest of the contract or move the service to my new home and finish out my current contract which was 3 1/2 additional years. I agreed to this and asked multiple times that I would not be signing a new 5 year contract and the person I spoke with assured me that it was a 3 year contract. I was later provided with a contract for 5 years. Unfortunately I did not see this in the contract as it is in small print and buried and I took the word of the person at Security Force that I spoke with and confirmed 4 times that the new contract was for 3 1/2 years. I am now moving again after being in my current home for 3 1/2 years and have had security force since then. I have paid every single bill on time and never missed a payment. I do not want to use them in my new home so I called to cancel that service and was informed that I had signed a 5 year contract (not a 3 1/2 year as discussed) and would be required to pay $1,300 to pay out the rest of a 5 year contract. I feel like this was an absolute bait and switch and deceitful business practice. I want them held accountable.