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          Griffin Nissan, Inc. has 1 locations, listed below.

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            Business ProfileGriffin Nissan, Inc.

            New Car Dealers

            Contact Information

            1786 E Broad Ave

            Rockingham, NC 28379-4442

            Visit Website
            (910) 997-5516

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1786 E Broad Ave, Rockingham, NC 28379-4442
            BBB File Opened:
            12/21/2006
            Years in Business:
            18
            Business Started:
            11/15/2006
            Business Incorporated:
            9/19/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 68601 for this business, issued by Division of Motor Vehicles, NC

            These agencies may include:

            Division of Motor Vehicles, NC

            1100 New Bern Ave

            Raleigh NC 27697

            (919) 715-7000

            Type of Entity:
            Corporation
            Number of Employees:
            15
            Business Management
            • Mr. Mike Griffin, Vice President
            • Mr. Scott Altman, Vice President
            Contact Information

            Principal

            • Mr. Mike Griffin, Vice President

            Customer Contact

            • Mr. Mike Griffin, Vice President
            • Mr. Scott Altman, Vice President
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/07/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I ordered a part for my vehicle from there parts department and took it home and when I tried to install said part on my vehicle it did not fit went back to griffin Nissan to exchange the part and got told it did not come from them so the dont want to exchange it even though I have a receipt
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Latesha H

            07/11/2024

            This company has been nothing but Rude to me. I paid them 5200 to put a motor in my 2015 NIssan Juke SL and they took their time with getting my car fixed, they didn't want ensure my safety because instead of actually fixing my car they made it worse, the day that I was told my car motor had been put in successfully and drove it home, my car immediately cut of which could have died on the highway coming from **********. I've talked to ***************** one of the advisors and he is the reason why I have been trying to understand why my car isn't being fixed right. So Now I am again still having issues and the same owner and manager of the business can not tell me what is the real issue when all i asked was to fix my car. I paid these Men my hard earned money to fix my car and now I am without a vehicle that can properly work. And now they want me to spend $580 more for a new intake that wasn't giving me any problems before and because of them I am still out of a vehicle

            Griffin Nissan, Inc. Response

            07/24/2024

            Hi *******, we're sorry that you had an unsatisfactory experience at the dealership in regards to the timeliness that it took to fully fix your vehicle. Unfortunately there was a defect in the part on the new motor that was installed from the manufacture that was causing the issue. Our team fixed that issue and gave you a vehicle to drive while we corrected it as a courtesy. The defect in the motor that was installed was causing the code to flag for the intake. However, once we fixed the motor issue that was caused by a part defect, the issue was resolved and you did not have to pay for a new intake. 

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

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