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Find a Location

Massage Destination has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Massage Destination

      3325 Rogers Road Wake Forest, NC 27587

    • Massage Destination

      3325 Rogers Rd STE 102 Wake Forest, NC 27587-3857

    Business ProfileforMassage Destination

    Massage Therapist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Massage Destination has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Massage Destination

        3325 Rogers Road Wake Forest, NC 27587

      • Massage Destination

        3325 Rogers Rd STE 102 Wake Forest, NC 27587-3857

      Location of This Business
      3325 Rogers Road, Wake Forest, NC 27587
      BBB File Opened:
      9/26/2013
      Years in Business:
      12
      Business Started:
      9/1/2012
      Date of New Ownership:
      6/1/2019
      Business Incorporated:
      12/13/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 003428763 for this business, issued by North Carolina Board of Massage and Bodywork Therapy

      These agencies may include:

      North Carolina Board of Massage and Bodywork Therapy

      150 Fayetteville Street Mall Ste 1900

      Raleigh NC 27601

      (919) 546-0050

      BBB records show a license number of 12385 for this business, issued by North Carolina Board of Massage and Bodywork Therapy

      These agencies may include:

      North Carolina Board of Massage and Bodywork Therapy

      150 Fayetteville Street Mall Ste 1900

      Raleigh NC 27601

      (919) 546-0050

      BBB records show a license number of 003428763 for this business, issued by North Carolina Board of Massage and Bodywork Therapy

      These agencies may include:

      North Carolina Board of Massage and Bodywork Therapy

      150 Fayetteville Street Mall Ste 1900

      Raleigh NC 27601

      (919) 546-0050

      Type of Entity:
      Corporation
      Alternate Business Name
      • Sundarams Inc
      Business Management
      • Mr. Shravan Sundaram, President
      • Mrs. Kim Sundaram, Vice President
      Contact Information

      Principal

      • Mr. Shravan Sundaram, President

      Customer Contact

      • Mr. Shravan Sundaram, President
      • Mrs. Kim Sundaram, Vice President
      • Pat Maddox, Accounting Manager
      Additional Contact Information

      Fax Numbers

      • (919) 488-4717
        Primary Fax

      Website Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patrick M

      1 star

      03/14/2022

      My husband purchased a Holiday Gift Card from Massage Destination for me. I had every intention of using this GC, but then Covid 19 hit and of course, everything shut down. Recently, I went into Massage Destination to try and use my GC because I finally felt comfortable getting a massage. The girl at the front desk had told me she couldn't find any record of my husband's purchase in the Point of Sale System and she didn't have any answers, so she took my name and number down and would have the manager call me. A day later, the manager did call, but told me that because the GC was purchased Christmas of 2019 and they did extend the use of those GCs purchased prior to Covid (of course how would I have known this, as I have never been to this establishment), they would not except the GC. I even asked, if they'd at least except 1/2 of it and I pay the rest, but it was a flat out "no" and nothing more. I am upset because this would have been my first time there getting a massage and maybe becoming a potential regular and my husband paid money for a GC that I can never use. They got their money. I owned a massage studio for five years and we never had expiration dates on our GC and even if someone came in for the first time to use the GC after an extended period of time we'd honor it because that person could possibly end up becoming a member and it is just good business and good customer service. The way I was treated and dismissed without any consideration due to the Covid pandemic is unacceptable and extremely disappointing.

      Massage Destination Response

      03/14/2022

      This is 2022 and the GC that was sold was December 2019 with a clear expiration date printed on the back. We did extend these GC's to be honored till the first quarter of 2021. These GC's were sold by the previous owners with the expiration date. Once we took over the place the first thing we implemented was getting rid of these GC's with expiration dates and implemented new ones that expire as per federal rules. Extending these to over a year and 3 months was a big hit we had to take in an already messed up situation with COVID. We are sorry this happened with you but we are a small business not big corporate company with unlimited resources and i think our extension period was more than generous given we didn't even receive funds for these GC's as they were under the previous owner.

      Local BBB

      BBB of Eastern Carolinas

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