Business ProfileforCollege Road Animal Hospital

I took my puppy in for a serious problem he was having- throwing up blood regularly.. he couldnt sleep, was lethargic, I knew he was in critical danger because of his symptoms. I took him to this hospital as they falsely advertised and they said they were capable of caring for him. I received an estimate of charges up to $2000 and they needed $1000 down. Not included was the cost of surgery. This included the ultrasound on his tummy and other diagnostic testing such as X-rays and 3 days hospital stay. I paid the $1000 and left him in their care. One day later the dr called and said he should be fine to go home the next day. So he was there 1.5 days and I recd a call from the dr saying that she could do the surgery but if he needed transfusion or an ultrasound the best thing would be to take him to emergency clinic! I told her I had just paid her $1000 for them to take care of him.. I would have taken him to ER if she had communicated and been honest in the first place by telling me she wasnt the best option and incapable of doing ultrasounds and transfusions! She knew how low his white blood cell count was before I left! She said it wouldnt be that much because he wasnt there for the full three days so I was anticipating a partial refund which I told the staff on the phone Id come back for it after getting Opie to the emergency vet. I also needed him ready to go and for them to forward his records to the er so I wouldnt get double billed. So not only when I showed up to pick up my baby, he wasnt in the lobby waiting for me, they said I owed them another $800!!! I said id come back after I got Opie to er. They refused to let me even see him!!! I called the police and the police informed that its like taking a car to a shop. But when you take a car to a shop it gets fixed or they tell you they cant fix it. These people took advantage of a very vulnerable situation and price gauged me!!! I paid their ****** of the additional $800 so I could take my baby