Business ProfileforPremier Design Builders, Inc.

My experience with this company left a lot to be desired. There was evidence of poor communication, materials management, project ***************** management. A job that should have taken 60 days took 5 months. Blame was placed on HVAC contractor, but that was untrue. Subcontractors would show up & there would be incorrect or damaged materials or no materials for them to use. There were discrepancies with contract & what was needed for the project. I was asked to give more money for project & refused as it was made very clear that the contracted amount was it. I felt that I was nickeled & dimed at every opportunity. Several things I thought were covered based off conversation with project manager were not. I had those tasks/ items completed by a different vendor after completion of the final project as I did not want to provide any more money to this company. During this 5 month timeframe, I felt as if I was just another secured job-(The contract was signed, work would be done at the contractor's convenience & not the contracted timeframe, contractor has moved on & left this job behind; Onto securing another contract). I missed several holidays with my family in my new space due to this company's failure to complete the job in 60 days. I was constantly told by project manager that the owner controls the ********** has to wait on him for the materials. The buck was passed (no ownership of job). Project manager was not helpful in remedying the situation. It seemed as if it was let's tell customer what they want to hear to pacify them for the time.The owner would never call after customer requested a call via project manager & via email. He would only email at his convenience and would be evasive in answering the question(s) asked. The original subcontracting work left a lot to be desired. the final subcontractor fixed a lot of the original subcontractors' poor work. At the end of the day, the work is done yet I suffered a lot of loss of family time in this process.