ComplaintsforOnline Information Services Inc
Collections Agencies
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Complaint Details
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Initial Complaint
03/23/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am not liable for this debt with ************** ELECTRIC and I do not have a contract with ONLINE INFORMATION SERVICES plus they did not provide me with the original application like I asked. account number: **************** amount disputed: $356.00Business response
04/06/2022
Business Response /* (1000, 5, 2022/03/29) */ Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager Mr. ******* directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
03/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On 3/16 ONLINE INFORMATION S Reported: Mar. 16, 2021 -on my TransUnion, Equifax and Experian credit report that I owe $350.00 in collections for service with ************ I paid this item in full on 2/16/2022. It is still reporting as an open collection. I would like this removed as they stated they would take this off my credit report.Business response
03/24/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
03/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Online Information Services Inc. is violating my federally protected consumer right by reporting an account on my report when I have never done business with them and have no contract with. Pursuant to 15 USC 1692d1 a debt collector can not use use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person. Them reporting on my consumer report is causing harm to my reputation. This account in a defamation of character and fraud as i have never done business with Online Information Services Inc. I am not liable for this debt with ************************ and do not have a contract with Online Information Services Inc. They do not provide me with the original application like I askedBusiness response
04/01/2022
Business Response /* (1000, 5, 2022/03/24) */ Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at*************** so that we might resolve this issue. You can also call our manager Mr. ******* directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
03/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I checked my credit report and noticed I had a collection from Online Information Services that was opened on 10/01/2020 for $522 with account number starting in ***************** that I do not recall and am not liable for. I never entered into a signed agreement or completed an original contract with them. This is fraudulent and a violation of my rights. This inaccurate collection is not mine. If you believe this account is mine, prove the validity.I would like all collection activity to cease immediately and for this inaccurate and fraudulent collection to be removed from my credit report or I will file for litigation and report you to the **** and FTC.Business response
03/24/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
03/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Constant harassing robocalls and spam voicemails over a debt that is INVALID and was over 4 years ago. They have hit my credit report, removed from my report, and then hit it again bringing down my credit further. I sent in a dispute but heard nothing back, but the calls/letters keep coming.Business response
03/24/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.Customer response
03/24/2022
NO. I'm no longer going to try and contact over a dead debt. Remove this from my credit report promptly.Customer response
03/25/2022
this isnt a solution!Business response
03/25/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
03/04/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I Do not have an account with ONLINE INFORMATION SERVI, this is not may account. i do not have a financial obligation to this company. I asked them for a signed contract, or my signature or original documentation and they failed to provide this within 45 days. This is not my account. Please remove this from my Transunion, Experian and Equifax reports. They can't even provide me with an account number.Business response
03/07/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
02/25/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am not liable for this debt with 10 DUKE ENERGY SE and I do not have a contract with ONLINE INFORMATION SERVICES plus they did not provide me with the original application like I asked.Account No: ****************Amount Disputed: $325.00Business response
02/25/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
02/17/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On 2/19/2021, *********** reports that I owe $350.00 to them. I do not have an account with 10 DUKE ENERGY It shows as a collection on my credit report this is incorrect information. I do not have a financial obligation to ONLINE INFORMATION S. This is not my collection account.Business response
02/24/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
02/08/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
This account inaccurately reported from my credit report in 3 credit bureaus like Equifax, Experian and Transunion. ONLINE IN SV ***************** Date Opened:06/14/2018 The postings on this account was inaccurate and misleading also included inaccurate balances ($216.00) I already reached out to them but still now there were no responses also sent disputes to the Credit Bureaus.Business response
02/10/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.Initial Complaint
01/20/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am a victim of identity theft. The following accounts were opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft. Please use this report as my record of the events as my local police told me to file a report on identitytheft.gov in place of filing a police report.Business response
01/26/2022
Federal law prohibits us from disclosing any relationship we might have with consumers. However, we want to make sure that any consumers that we do come into contact with have a pleasant experience and that their issues are resolved. Please call us at ************** so that we might resolve this issue. You can also call our manager ****************** directly at ************. Thank you and we look forward to speaking with you.
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Customer Complaints Summary
214 total complaints in the last 3 years.
60 complaints closed in the last 12 months.