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Find a Location

Fastwyre Broadband has 1 locations, listed below.

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    Business ProfileforFastwyre Broadband

    Internet Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    69 complaints closed in last 3 years

    32 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company provides internet access and service to several communities in Nebraska including; dial-up, DSL, cable modem access, e-mail, web site hosting and web design services.

    Business Details

    Location of This Business
    1605 Washington St, Blair, NE 68008-1655
    BBB File Opened:
    4/10/2003
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Incorporated:
    8/8/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Stacy Hartman, SVP Regulatory Affairs
    Contact Information

    Principal

    • Stacy Hartman, SVP Regulatory Affairs

    Customer Contact

    • Stacy Hartman, SVP Regulatory Affairs
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    69 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    22 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kyle B

    1 star

    11/08/2024

    Absolute thievery. Signed on for a promotion for 3 months free. Scanned the agreement for nefarious small print like Charter's price increases but found nothing. Played me for the fool though, because we got 1 month free and on month 2 received a bunch of bullshit extra charges. Despite making an account and selecting paperless billing, we've received a paper bill (2 pages) along with a $7.50 charge. An ENTIRE REAM of generic paper at Walmart is less than $6.00. They also tacked on a "network enhancement fee" and then a whopping $49.99 charge for something called "highwyre up". I was promised no increased fees, no datacaps, but apparently I should have hired a lawyer to look over the contract because I missed the section where I agreed to bend over on a whim. It's disgusting. Since the inception of internet these companies have had a virtual monopoly in small, rural areas and exploit it with some of the most predatory practices conceivable. We need regulation on internet pricing to protect the consumer, because these companies sure as F aren't going to act in a moral manner. This is the first other option I've ever had besides Charter or $120/month satellite internet that runs at 56kbps in nearly 20 years. Next month I'll be going to that incredibly expensive, dial up speed satellite internet because F YOU fastwyre, you disgusting thieves.

    Local BBB

    BBB of Midwest Plains

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