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          AutoAmerica has 1 locations, listed below.

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            • AutoAmerica

              3036 S Locust St Grand Island, NE 68801-8893

              BBB Accredited Business

            Business ProfileAutoAmerica

            Used Car Dealers
            BBB accredited business

            Contact Information

            3036 S Locust St

            Grand Island, NE 68801-8893

            Get Directions
            Visit Website
            (308) 384-1500

            Business hours

            9:00 AM - 7:00 PM
            Business Hours
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/2/2016

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company is an independent dealer specializing in sales of late model pre-owned and off-lease previous corporate fleet vehicles. Their selection includes 2 door cars, 4 door cars, SUVs, trucks, and mini vans.

            Business Details

            Location of This Business
            3036 S Locust St, Grand Island, NE 68801-8893
            BBB File Opened:
            7/12/2000
            Years in Business:
            33
            Business Started:
            5/1/1991
            Business Incorporated:
            5/25/2000
            Accredited Since:
            6/2/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • AutoAmerica Fleet & Lease Outlet
            • Auto America, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Business Management
            • Scott Carpenter, President/Owner
            Contact Information

            Principal

            • Scott Carpenter, President/Owner

            Customer Contact

            • Scott Carpenter, President/Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gary R.

            03/12/2022

            Your typical high pressure car dealer. We ended up getting a ** that I tried to walk away from several times, mainly because of price and the fact it needed tires for safe driving. It also had been in accident and needed repair on rear quarter. When we went to get tires it was discovered it needed complete brake job also. I wanted another opinion and took it to ** dealer who also said it needed complete brake service (Rotors were bad, 50% on front and 5% on rear pads). Autoamerica agreed at time of sale to take care of body damage and do inspection. Warning to every one getting car here, get your own inspection done at honest repair shop. The worthless mechanics this place takes their cars too claimed brakes on our car had 70% wear left. Brake warning light is now on.

            AutoAmerica Response

            03/21/2022

            Gary...We're sorry if you were not pleased with your service/inspection. As you were aware, we sent it to an outside shop for the used vehicle inspection and they said the brakes were fine (50% is not in need of replacement anyway). I was concerned about the 5% rear pads and called the shop and spoke with the owner. He stated that he had personally looked at those pads and confirmed that they were not in need of replacement. He also told me that since they get paid to do repairs, it would not have made sense to pass anything substandard. Again, we are sorry if you are not satisfied, but if you would bring the bad parts to us, I will take them to the shop and he has agreed to reimburse you for the parts at his cost. If you don't have the parts anymore, please supply the invoice from the ** dealer. Again, thank you for your business.

            Scott *********

            Customer Response

            03/23/2022

            Brakes and Rotors have been replaced and we were told they were 75%. by so called mechanic. Front pads were about 50% but rotors were in serious need of replacement. The rear were as stated by tire store and Volkswagen and totally bad pads and rotors. The so called service center also did not check air filter as stated and it was packed with leaves and other debris. Pictures will be posted on Google review and others..

            AutoAmerica Response

            03/23/2022

            Gary...you have previously stated your claims on this site. The shop is asking for old parts or an invoice. Please call Scott at ******** to arrange this. Thank you.

            Customer Response

            03/30/2022

            I have the parts that were replaced but offer to pay for their cost of parts is ridiculous. Labor alone was almost $300 and parts were $300. This was far less than the $900 estimated by ********** only because I purchased parts and were put on by a shop in Omaha..

            Customer Response

            05/09/2022

            I spent another $50 in gas and took them all the parts that were replaced last month. I took them all rotors, brake pad and the invoice for labor but they have not paid a single dime towards the replacement.

            Local BBB

            BBB of Midwest Plains

            More Info on Local BBB

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