Business ProfileforGreco Bath Products

We hired Greco Bath to install an **** shower. I was told the job would take 1-2 weeks, and it took 5. The demo process was a mess, as they did not put up any sort of plastic curtain to keep the debris from going all over the master bedroom. During demolition, they damaged some of the surrounding walls and ceiling, requiring them to repair the drywall. They also cracked a tile at the base of the shower, and had to lay a piece of **** on top of that tile, to cover up the cracked off corner. After moving the pipes and putting up all the **** panels, the new pipes were leaking and a large amount of water leaked into our garage below. They had to cut a hole in the wall of the adjacent room (behind the showerhead) in order to repair the pipe, leaving us with yet another room that we have to repaint, a room that should not have been affected by this project. It took them 4 days to come out to our house once I reported the leak. The silicon caulking was done very carelessly, and the walls were splattered with silicone glue that took a lot of effort on our part to scrape off so the walls would feel smooth. One of the **** panels has a scratch in it. The sliding shower doors have a chrome frame across the top, and there is a noticeable dent in the chrome frame. The shower doors were not level with each other and it was very noticeable to us. We asked George if they could fix the doors, so that they line up evenly, and he told us that "nothing on this planet is perfect" and that the doors are "up to standard" and there is nothing more he can do. He offered to take out the doors & refund us if we are unhappy. We had to hire a handyman to adjust the doors, which was actually a simple fix, that the owner rudely refused to do. *********************************** He said we were being difficult and too much of perfectionists. We expected excellent quality of work from someone who has been in the business for so long and claims to be the best at what he does. Do not recommend!

This customer's credibility needs to be questioned. She had her father post a negative review of our business even though we did no work on his home. After confronting her with this and that it would be slander and defamation, she stated she would have him delete it. She would not pay her balance and only paid after a construction lien was filed on her home. She paid the balance but backdated the check to prior of the lien date but was post marked well after they received notice of the lien. The job took a little longer to do; however, due to the Covid there were delays. We have done hundreds of these jobs. This is the most dishonest customer we have had and the only construction lien placed on someone's home in over thirty years in business.