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Find a Location

West O Fitness has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • West O Fitness

      18132 Emiline St Omaha, NE 68136-1660

    • West O Fitness

      17620 Manderson Street Omaha, NE 68116

    Business ProfileforWest O Fitness

    Fitness Center
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    West O Fitness has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • West O Fitness

        18132 Emiline St Omaha, NE 68136-1660

      • West O Fitness

        17620 Manderson Street Omaha, NE 68116

      Location of This Business
      18132 Emiline St, Omaha, NE 68136-1660
      BBB File Opened:
      10/30/2017
      Alternate Business Name
      • West O Fitness Inc.
      Contact Information

      Principal

      • Mary O'Donohue, Owner/Operator

      Customer Contact

      • Mary O'Donohue, Owner/Operator
      • Amanda Rachow
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Juan R

      1 star

      08/09/2023

      It seems like the few good reviews here are from 6 years ago. No longer clean. As for staff, they do not care or know their own membership rules and cancelation policy. When I tried to sign up my son, they asked me to come back later because they were busy setting up the garbage merchandise they have on display I have never seen anyone buy. Because displaying stuff for members is more important than signing up new members, West O Fitness Logic. I had it with them and their complete lack in customer service, so I went in to cancel my membership. The front desk staff wrote down I wanted to cancel and then someone emailed me saying I had to come in and sign something or send a letter by mail. I asked if I can email them the notice, since they are communicating with me already, and no response. I rather pay a little more and get good service at a clean gym than risk a staff infection or ringworm, as I see no staff clean the equipment.

      Local BBB

      BBB of Midwest Plains

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