Business ProfileforGentiva Hospice

Severe Misconduct and Emotional Trauma Caused by Gentiva Hospice My name is Bri******. Our family's ordeal with Gentiva Hospice reached a distressing peak due to the actions of a social worker named Audrey Kelly. Despite our specific care arrangements for my mother, who suffers from dementia but remains in stable health, Ms. Kelly inaccurately reported her condition as critical kidney failure. This baseless claim triggered an unwarranted emergency intervention, including a forceful entry into our home that left us with considerable property damage and profound emotional distress. The aftermath of this incident has been nothing short of a nightmare. The invasion of our private space and the unnecessary panic induced by the false alarm have deeply affected both my mother's and my own sense of security and well-being. The financial burden of repairing the damage to our home adds insult to injury, compounding the mental anguish we've endured. This experience has not only caused us significant harm but also eroded our faith in the hospice care system, which is supposed to offer support and dignity to those in their most vulnerable moments. It is with a heavy heart that I urge others to carefully consider this account of unprofessionalism and lack of empathy before entrusting the care of their loved ones to Gentiva Hospice. The pain and turmoil inflicted upon us should never be part of anyone's experience with end-of-life care. I am now calling for accountability and demanding that measures be taken to prevent such a grievous situation from happening to another family. Our loved ones deserve respect, compassion, and accurate representation of their health conditions, not the distress and chaos that has befallen us.