Business ProfileforPhysicians Mutual Insurance Company

I asked for my insurance policy to be terminated for the cash value of $818. I tried several times to do so. I am disabled and almost 70 years old. I was sent another letter saying that they needed my signature to do so. I sent it to you. Your next response was it did not match my signature on file. You then changed my policy to a term policy because I could no longer pay for it. And I was told you were going to use the cash value until it was gone to pay the premiums even tho I asked for it to be cancelled. I was treated rudely. I have another life ins policy with another co and do not need this one. I was told I could cash it out for the $818. I tried to do that. Then my policy was changed to a term policy and told you were going to use the $818 to pay on it until 2029 when the $818 was used up..This is how you treat your disabled customers. I have never been questioned about my signature before in my life. My signature is my signature. It may have changed a little thru the years, but I am quite sure it was still readable. I am letting everyone in my family know about how I have been treated in Physicians Mutual Co. I have tried to cancel this ins, and you will not let me and are using the cash value until it is gone. I do not believe this is good business practices.i asked you to cancel policy and send me the $818 cash value. You now say it is a term policy and I can not cancel it. This is how you do business? I see others have same complaints.

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