ComplaintsforTruck Center Companies
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Complaint Details
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Initial Complaint
02/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I filed a claim through NTP to be serviced at Truck Center - Freightliner on Cornhusker Rd. At this time the delay is the dealership not sending the requested part number for the repair. This has further delayed repair another 5 days from the day they diagnosed the truck. I have lost a lot of time by this point. I could have been back on the road by now. I am falling behind on bills. And it does not help that Lone Mountain falsely claimed I have an NTP warranty. Which is a seperate matter. I need these guys to send it over so we can continue or else I am ready to take my truck elsewhere.Initial Complaint
04/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My truck was repaired at this shop due to an accident. They called and said truck was ready. I drove the truck a couple weeks and the transmission burnt up. They failed to fill the transmission with oil. I had to get the transmission replaced at another shop. While my truck was down I lost 1 week of work because it was a holiday week that cost me $****. I had to rent trucks and stay in motels for my job. I incurred $******** in truck rentals and hotels due to a direct result of their company failure. They paid for the transmission replacement and sent me a check for $**** and said that would be all I get. I would like my $******* reimbursed to me. I had to take out a loan to cover this cost. I shouldn’t have to pay for this company’s mistake.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.