Business ProfileforTruck Center Companies

This company (at least their Wichita KS facility) is truly a lie, cheat and disrespect facility. Their sales force will misrepresent their sales, especially extended warranties and truck configurations. It seems that if you want to purchase large quantities of trucks they will treat you a bit better but for a simple small business or owner operator then you're just not within their over burdened desire to sale to or even assist. After you end up purchasing the service and support after the sale is even worse. There is NO communication unless you call them then you are treated like some one who is only a burden to get a simple status. Their labor cost is some 20 to 25 percent higher then a couple of other facilities and their time to get anything done is atrocious. if you have any questions about whether I'm not telling the true story, look at their declining reviews and discuss this with any small businesses or owner operators who are somewhat forced to deal with them due to their position in the local market OR travel many miles (several hundred) to get to another Freightliner or Western Star dealership. Personally I think the attitude, price, disinformation and lack of respect from this company is tragic and SHOULD NOT be allowed to continue OR it should be boycotted by any and all owner operators and small businesses.