ComplaintsforCapital Area Veterinary Emergency Services, LLC
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Complaint Details
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Initial Complaint
05/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
was there on 5/12 at 3:50 pm for a sick dog having trouble walking due to dizziness they came out took a quick look at her and we were #2 to be seen i waited until 9:30 pm and did not hear anything about being seen even after talking to them about the wait other pets were going in and out getting seen by the vet while i was waiting for 5 hours i understand if they were emergency but clearly they were not all an emergency, this place does not care about its customers or there pet , i would not go there again very poor service, they seemed to have no intension of seeing my dog so I left at 9: without ever being seen, and with no explanation. DO NOT GO THERE
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.