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Find a Location

RealCare Transportation, LLC has 1 locations, listed below.

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    Business ProfileforRealCare Transportation, LLC

    Chauffeur

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    RealCare Transportation serving New Hampshire, Maine, Vermont, Connecticut, and Massachusetts offers reliable, safe, and caring non-emergency medical transportation. This company specializes in wheelchair, senior, and special needs transportation, but can help anyone needing transportation services. In addition to medical transportation, they offer service to non-medical destinations such as nursing homes and places of worship.

    Business Details

    Location of This Business
    345 S Broadway Unit 15, Salem, NH 03079-4522
    BBB File Opened:
    2/24/2012
    Years in Business:
    13
    Business Started:
    3/4/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Frank O'Dell, President
    Contact Information

    Principal

    • Mr. Frank O'Dell, President

    Customer Contact

    • Mr. Frank O'Dell, President
    • Ms. Jennifer Needham, Office Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Linda S

    1 star

    02/04/2022

    I contacted this company for transportation to Logan Airport for 4 adults, one of whom is physically challenged. I was told by the owner that his sedan would be fine for the trip. Since we were 4 adults, obviously with luggage, I asked if he was sure a sedan would be big enough and was assured it would be. Upon arrival it was obvious the car was not going to handle the luggage. It had a small trunk, maybe large enough to handle 2 large suitcases. We ended up driving ourselves to the airport and parking in central parking. When I contacted the owner he argued with me about the size of the car but ultimately agreed to refunding my money. That was 5 weeks ago and I'm still waiting for the refund. I have contacted him twice again. In my conversation with him I found him to be defensive, rude and unprofessional. Now I have to believe he is dishonorable as well. Take your money elsewhere.

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