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Find a Location

Lawn Doctor Inc has 1 locations, listed below.

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    Business ProfileforLawn Doctor Inc

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This location is a national headquarters of the Lawn Doctor, the franchisor. BBB maintains separate reports on individual franchisees. Complaints for them should be processed to invidual companies as they are separate legal entities.

    Business Details

    Location of This Business
    142 State Route 34, Holmdel, NJ 07733-2090
    BBB File Opened:
    7/21/2000
    Years in Business:
    57
    Business Started:
    6/6/1967
    Business Management
    • Ms. Erika Decina, Marketing Manager
    • Mr. Scott Frith, CEO
    Contact Information

    Customer Contact

    • Ms. Erika Decina, Marketing Manager

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    KUNNALSINH P

    1 star

    06/06/2024

    My experience with Lawn Doctor has been incredibly frustrating and disappointing. Heres why:Last year, Lawn Doctor performed seeding on my property, but they did a poor job. There were numerous bare spots where no lawn grew. After bringing this issue to their attention, they promised to either refund me or redo the service this year. However, they have yet to fulfill this promise.Recently, a Lawn Doctor employee came to my property for a fertilizer treatment. I specifically advised him not to proceed with the treatment due to the unresolved seeding issue. I saw no reason to continue giving them business until they took care of the pending problem. The representative acknowledged this and left my property.To my shock, I later received an email stating that the fertilizer service was completed and was asked to pay an invoice of approximately $148. This charge was for a service that was never performed. When I contacted Lawn Doctor to address this issue, instead of resolving it, they decided to close my account. This action did not address the unresolved seeding issue or the erroneous invoice.Closing my account was not a solution and only added to my frustration. They never completed the promised seeding service, leaving me with a lawn full of bare spots and an unjustified invoice.In summary, Lawn Doctor has provided poor service, failed to follow through on promises, and handled customer complaints unprofessionally. I strongly advise against using their services. Save yourself the hassle and look for a more reliable lawn care provider.

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