ComplaintsforPRNDL Auto Group Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a vehicle from Prdl auto group 6 months ago, the day I purchased the Vehicle it had check tire pressure warning on the odometer. I was told by prndl auto to purchase a tire, and after doing so I would be reimbursed which never happened. The car has a check engine light on, the car currently is not functioning. I feel that these people are violating the ********** lemon law, and are taking advantage of people that are young like myself who do not have much experience with vehicles. While the vehicle was under the 30 days warranty a few times I informed them of what was happening, only to be rudely told that my complaints are not valid and I do not know whats going on. I need help thank youBusiness response
01/11/2022
Mr. TAQUOR J ******* cosign for 2016 ****** Sentra sale on 05/20/2021, our warranty only 30 days from that day covering engine and transmission only. no one at the dealership ask him to do that. his vehicle should be maintained as expected to keep it in agood shape.thank you,prndl
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.