Customer ReviewsforV Shred, LLC
1,339 Customer Reviews
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Review from Rudy H
1 star11/07/2024
This a scam. They bait people in with promises on workouts meal plan and tracking. The trainer's come up with workout without talking to you to find out your ailments, capability and injuries To build a plan around you.They force generic plans that you can obtain yourself and when you try to reach out to them, they Spam your email. With with bot emails and not give you your money back.. Anyone if you're really serious about getting in shape and getting healthy. Please stay away from this place. All they do is take your money. There's no reliable and proper way to contact anyone.V Shred, LLC Response
11/14/2024
Hi Rudy,
Thank you for sharing your feedback with us. We sincerely apologize that our program did not meet your expectations and for any challenges you faced during your time with us. At V Shred, we’re committed to supporting individuals on their health journey. Our trainers work very hard to personalize each plan based on your goals, questionnaire responses, and feedback, and we want you to know that our clients’ results are very real.
Regarding your meals, please remember that clients are able to reach out to your trainer anytime to suggest changes. We also encourage clients to swap out proteins, veggies, and spices to their liking to create entirely new meals while staying consistent with their calories and macros, giving you more variety and control over their nutrition.
After reviewing your account, we are glad to confirm that our Success Coordinators have been able to grant an exception refund based on your feedback and experience. We appreciate the opportunity to have served you and wish you all the best on your future endeavors.
Review from Tracy A
2 stars11/01/2024
The program and staff are amazing. I am just going through some financial issues and I asked for a full refund within the 30 day money back guarantee and they’re saying that they don’t have one of those. I have spent roughly $6k and they absolutely will not help me. I do NOT recommend this app to anyone. Insane letdown. I was in complete shock!V Shred, LLC Response
11/05/2024
Hi Tracy,
Thank you for taking the time to share both your positive experiences with the program as well as your your concerns. We’re very sorry for any challenges or frustrations you've encountered. At V Shred, we take all feedback to heart and are proud of the real, inspiring transformations our clients achieve. While we understand this may not be the outcome you were hoping for, our 90-day results guarantee does not align with a 30-day money-back policy. Because of this, we’re unable to issue a full refund at this time.
We’re pleased to see that you’ve been in contact with our team—your satisfaction is a top priority, and one of our dedicated Success Coordinators has already reached out to assist you further. We look forward to continuing this conversation and finding a solution that works for both of parties!
Review from Debra E
1 star10/31/2024
VERY EXPENSIVE AND DIDN'T GET WHAT PROMISED. OVER PROMISED AND UNDER DELIVERED. I WOULD NOT RECOMMEND THIS PROGRAM TO ANYONE. THE INSTRUCTOR DOESN'T CARE ABOUT ANYTHING BUT MAKING AN HOURLY WAGE. DOESN'T TAKE AN INTEREST IN WHAT IS HAPPENING WIITH HER CLIENTS. I ACTUALLY GAINED WEIGHT ON THIS PROGRAM!!V Shred, LLC Response
11/01/2024
Hi Debra,
Thank you for your feedback! We’re very sorry to hear that the program hasn’t met your expectations. After reviewing your account, we see that there were some misunderstandings regarding the transition to meal plans after your third month, which we sincerely apologize for.
We also noted that there were multiple requests for adjustments to your meal plan, which is encouraged however can sometimes make it challenging to find the right balance for your goals and consistency. Our team is committed to supporting you, and we truly want to help you achieve the results you're looking for.
We encourage you to reach back out to our support team, as they are here to assist you further and ensure you have the best experience possible moving forward! Thank you for sharing your thoughts, and we hope to improve your experience with us.Review from Marc P
1 star10/14/2024
Not a very realistic plan. Way too complicated meal plan. Most people work 9-5, the meal plan is not realistic for that lifestyle. If all you have to do all day is shop and prepare the meals in this plan, you will be successful. this is just another well organized scam, buried inside all the hope and "successes" of about, my guess, 5% of the people who participated. Heck I would have success if I had Dr Drew's life, unfortunately I do not. Buyer beware.V Shred, LLC Response
10/16/2024
Hi Marc,
We apologize that you did not enjoy your experience with V Shred, and we truly appreciate your feedback. We can assure you, however, that we are not a scam. We understand that balancing a busy lifestyle with a structured meal plan can be challenging, and it’s important that the plan feels realistic for your needs. Our goal is to provide personalized support, and we encourage participants to communicate with their trainers about any concerns—whether it’s meal prep, timing, or fitting everything into a hectic schedule. Our trainers are here to help make adjustments that work for you, no matter your lifestyle. If you ever have any additional questions, please don't hesitate to reach out to us.
Review from sal C
1 star10/10/2024
Vshred is an old tricks fraud, the product is not effective. you are better of creating a mutivitamin regimen over the counter, track your calories. and walk/run every day and you will see more results. It does not matter how they refund some of the money they are wasting your time. stay away from them. Not to mention the debilitating constant emails and pushy sales pitches. Value your consumer power and don't fall for this fraud. I choose to "Pay Them to Leave".V Shred, LLC Response
10/16/2024
Hi Salvador,
We are sorry to hear that you did not enjoy your experience with V Shred. We can assure you that we are not a scam and that our customers have had plenty of success with our products! However, we do appreciate your feedback regarding our emails and will be sure to pass that along. Please let us know if you have any further questions or concerns.
Review from Janice R
1 star09/13/2024
I have tried calling, send email, and talking to coach without any resolution. As I tried to cancel prior to end of first month and also stop them from charging me for supplements that I was told would be included in program. Also, I was charged twice with in a week over $100. I had to get a new debit card and before I could change it they added an up charge. And I was sent an invoice which I see an additional $1,000 added to agreed price. I want it to stop as they do not respond to phone, email or any means of me trying to contact them.V Shred, LLC Response
09/20/2024
Hi Janice,
Thank you for sharing your valuable feedback with us. We are truly sorry to hear that your experience has not met expectations, and we apologize for any difficulties that you have faced. Our team keeps detailed records of all client interactions, and we want to clarify that we have responded to all of your emails and can see that you have scheduled a Zoom call with your coach. Additionally, we can confirm that you have been refunded for any unwanted supplements, and that your supplement subscription has been canceled. Your success is our top priority, and we are dedicated to supporting you every step of the way!
Review from Mimi N
1 star09/12/2024
I did not appreciate this company at all. In my opinion, they give false hope with a low sticker price and they try to up sale on everything. There are several reasons to avoid signing up for this weight loss program. First, during the extremely long sale's pitch video, we are promised a 60 day 100% money back guarantee. Fine print states 30 day money back guarantee and that does not include everything you pay for, like the 30 day customized meal plan. Second, everything that was "included" in the 90 day plan, is not included. You have to pay more to receive the things listed in the video for a full 90 days. Third, even though we are told that supplements are not needed for results, they push supplement sales. Fourth, at one point I wanted to avoid purchasing the 90 day program (after the first lengthy video they try to up sell with supplements) but it seemed like "scare tactics" were being used because the screen stated that if I went back to the previous screen (where I put my card information) I would be "charged double"! Fifth, I was supposed to receive a 30 day customized meal plan. What I received was a pathetic 7 day meal plan and then told to repeat that for 30 days. There wasn't carb cycling involved in the meal plan and everyday included supplements of protein shakes or protein bars. $67 for that meal plan is atrocious. I could go on, but those issues are bad enough. I will definitely be warning people on my social media accounts, as well as family and friends who are not on social media. Taking advantage of desperate, physically unhealthy people is wrong.V Shred, LLC Response
09/18/2024
Hi Mimi,
Thank you for reaching out and bringing this to our attention. Your feedback is essential to us and we sincerely apologize for any inconvenience you've encountered. With your custom diet plan, your qualified trainer creates a 100% customizable diet for you that would best fit your body requirements, you were able to at anytime reach out to your trainer and have the plans changes for altered in anyway you would like. Your trainer was just an email away to get anything updated for you. With that being said, this is where you would ask and make sure it is a Carb Cycling Plan.
We are also sorry for the upsells and marketing emails, we have taken immediate action and have unsubscribed you from our mailing list. Kindly allow a brief period for the emails to stop. You won't be receiving marketing emails anymore.
In regards to your purchasing experience, we further investigate your statement. This is not the experience we want our customers to have.In reviewing your account, our support agent refunded you for everything that you purchased. But to clear some things up, our records show that your customized plan was made and sent by one of our trainers. Our Terms & Conditions - along with our refund policy - state that refunds are not applicable to custom diet & training programs due to the amount of time and effort put into them from Vince and our trainers.
Our team made an exception and refunded you in full. Before we did so we located your program and saw that you did have access to all the free additional items to it like:
Six Pack Shred
Booty Builder
Recipe GuideYou should see the refunded amount reflected on your credit card statement within 5-10 business days your refund was processed. Please keep in mind that depending on your credit card company's policies, it might take until the end of the current billing cycle for the refund to appear on your paper statement.
Your V Shred University (VSU) subscription has also been successfully canceled. Rest assured, you will not incur any charges when the next billing period commences.We understand how important it is for you to get this resolved quickly, and we appreciate your patience during this process. If you have any questions or concerns about your refund, please don’t hesitate to reach out. We're here to help and ensure you have a smooth experience with VShred. Thank you again for your understanding and support. And we wish you the best on your fitness journey.
Review from Noslen G
1 star09/11/2024
I had buyers remorse since day one but they promised results guarantee or your money back, lies. And the customer service is the worst not for the customer at all more like employee services. I had no results only more stress and anxiety. They make up so many excuses to not fulfill their promises of a full refund. Save your money and get a real trainer.V Shred, LLC Response
09/12/2024
Hi Noslen,
We appreciate you taking the time to share your concerns with us. We take all feedback seriously and sincerely apologize for any challenges or frustrations you've experienced during your journey. At V Shred, we’re dedicated to supporting millions of people on their health journeys, and we regret that this experience didn’t reflect the high standards we strive to uphold. While we understand this may not be the outcome you were hoping for, due to the terms outlined in our 90-day results guarantee, we are unable to issue a full refund at this stage. However, as a gesture of goodwill, we’re pleased that our Success Coordinators were able to grant an exception and process a partial refund of $500. We truly value the opportunity to have served you and wish you all the best in your future endeavors.
Review from Peggy M
1 star08/27/2024
Thy refuse to return my calls. They took my $1,997. I have begged for my money back. My doctor doesn't want me on this program but they won't return my money or my calls.V Shred, LLC Response
08/29/2024
Hi Peggy,
Thank you for reaching out and sharing your experience with us. We sincerely apologize for any inconvenience or confusion you have encountered. We would like to clarify that our team has made a total of six phone calls in an effort to discuss your current situation, as the well-being of our clients is our top priority. After thoroughly reviewing your case, we have decided to issue a full refund. This refund will appear on your online credit card statement within the next 5-10 business days and will be reflected on your paper statement at the end of the current billing cycle. We wish you all the best in your future endeavors.
Review from kim n
1 star08/15/2024
IV already left a review but here is another I don't have the time or money for the program. I have asked for a refund back in July 22nd 24 they sent a text to my cell that they would Begin work on my refund . As of today August 15 24 no refund has been sent . They drag it out as long as they can making it as miserable as they can . They make it hard to contact anyone responsible for a refund. They are the most unaccountable people that I have ever done business with. Cant call because they don't accept calls. I want my refund now.V Shred, LLC Response
08/22/2024
Hi Kim,
We sincerely apologize for any difficulties or frustrations you have encountered during your fitness journey with us. Our top priority is always to ensure complete satisfaction, and we’re saddened to learn that we didn’t meet your expectations. After reviewing your account, we can confirm that the refund has been processed, and a manager has sent a confirmation email from Support@vshred.com. We appreciate your patience throughout this process and wish you the very best in your future endeavors. We hope to have the opportunity to serve you again in the future.
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