Business ProfileforRenown Health

I was unexpectedly admitted to the Renown ** due to an incompetent PCP that Renown employs. Had he done his job over the few months that I was in asking for help, I 100% believe this visit could have been avoided. Once it was determined by ** staff that I had no immediate life threatening events or concerns recently, I was released on day 3. Almost immediately, the site of where they had my IV inserted began to swell. Not concerned, because the staff told me it would be normal. However, it got worse over the next few days and due to the reason I was in the *** I was concerned more than I usually would have been. We called to ask if there was a need to come back. All the ** staff could say was that it shouldn't be getting worse, but they couldnt tell me whether or not to come back. Again, less than a week earlier, blood clots were such a concern that they admitted me to the hospital. So I drove all the way back just to have it confirmed that the exact ailment they were trying to prevent, was the concern I now had. The IV had caused a blood clot. Surprise surprise, they billed me hundreds of dollars for that visit. For something THEY caused. I called to express my concern and how that seemed unfair. The 'manager', ******** *., called twice to discuss, but of course during my work hours. Her voicemails were snarky as if I was inconveniencing her by not being able to answer. I attempted to call back twice when I was able to, and she never answered, nor responded at a later time. However, she did find the time to send me a 'not our problem' letter in the mail. Including a statement about her having tried to reach out twice, as if I didn't respond. She also had the audacity to provide her number as if she'd answer. Lastly, she half read my initial complaint, confirming the *** DID provide necessary care. But the whole problem is just that, he DIDN'T provide ANY care. She dismissed absolutely everything I said. She's incredibly insulting, unprofessional and rude.