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          Find a Location

          Broadview Federal Credit Union has 27 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Broadview Federal Credit Union

              4 Winners Circle Albany, NY 12205

            • Broadview Federal Credit Union

              4 Century Hill Drive Latham, NY 12110

            • Broadview Federal Credit Union

              State Campus Bldg #3 Albany, NY 12203

            • Broadview Federal Credit Union

              1395 New Scotland Ave Slingerlands, NY 12159

            • Broadview Federal Credit Union

              15th St and Sage Ave Troy, NY 12180

            Business ProfileBroadview Federal Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            4 Winners Circle

            Albany, NY 12205

            (800) 727-3328

            Customer Reviews

            1/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            66 complaints closed in last 3 years

            27 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 90

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Broadview Federal Credit Union has 27 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Broadview Federal Credit Union

                4 Winners Circle Albany, NY 12205

              • Broadview Federal Credit Union

                4 Century Hill Drive Latham, NY 12110

              • Broadview Federal Credit Union

                State Campus Bldg #3 Albany, NY 12203

              • Broadview Federal Credit Union

                1395 New Scotland Ave Slingerlands, NY 12159

              • Broadview Federal Credit Union

                15th St and Sage Ave Troy, NY 12180

              Location of This Business
              4 Winners Circle, Albany, NY 12205
              BBB File Opened:
              1/1/1992
              Years in Business:
              90
              Business Started:
              1/1/1934
              Business Started Locally:
              1/1/1934
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • State Employees Federal Credit Union (SEFCU)
              • SEFCU
              • CAP COM Federal Credit Union
              Business Management
              • Mr. Tyler Keefe, Business Administrator
              • Mr. Michael Castellana, Chief of Staff
              • Mr. Howard Architzel, CEO
              • Ms. Susan Rosko Fogarty, Chief Administrative Officer
              • Ms. Ginny VanAmburgh, Division President
              • Ms. Kendra Rubin, Chief Legal Officer
              • Ms. Julie Hughes, Chief Security Officer
              • Mr. Chris Duwe, Senior Vice President
              Contact Information

              Customer Contact

              • Mr. Tyler Keefe, Business Administrator
              • Mr. Michael Castellana, Chief of Staff
              • Mr. Howard Architzel, CEO
              • Ms. Susan Rosko Fogarty, Chief Administrative Officer
              • Ms. Ginny VanAmburgh, Division President
              • Ms. Kendra Rubin, Chief Legal Officer
              • Ms. Julie Hughes, Chief Security Officer
              • Mr. Chris Duwe, Senior Vice President
              Additional Contact Information

              Fax Numbers

              • (518) 458-2261
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              66 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/03/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I have had multiple times recently where my card starts declining and my whole banking system goes offline. This is for long periods and peoples whole life depends on this system to be constantly working perfectly. It’s absolutely ridiculous that a whole banking system will go offline and not allow people to access their money or call a support line that quite literally on the back of a card says it’s 24/7 and not be able to get in any contact with anyone to access any of their own accounts in money.
              Read More
              Read 65 More Complaints

              Customer Reviews

              22 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rena B

              11/08/2024

              We were customers of ****** FCU for more than 35 years and EXTREMELY pleased with the services and especially the 5-star customer service. Since the merger, the level of customer service has declined drastically. Hold times are long, HORRIBLE service with numerous issues and no one is on the same page. Talk with two people and get two completely different answers. We are all about change for the right reasons but have yet to find one right thing with this merger.
              Read 21 More Customer Reviews

              Local BBB

              BBB of Upstate New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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