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Find a Location

National Floors Direct has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNational Floors Direct

    New Carpets
    BBB accredited business
    Looking for more information? Access the headquarters listing for National Floors Direct, Inc.
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    3.74/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 1,038 Customer Reviews

    Customer Complaints

    626 complaints closed in last 3 years

    217 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    BBB Rating & Accreditation

    Accredited Since: 8/31/2016

    Years in Business: 19

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    National Floors Direct is an industry-leading direct to consumer carpet and floor-covering sales and installation specialty service. 

    National Floors Direct was founded in 2005, in Avon, Ma., and is family-owned and operated. With more than 85 years of history as innovators in the floor-covering industry, they have successfully pioneered the Name-Brand Next-Day installation floor-covering model. National Floors Direct's commitment to stellar service and use of only first-quality name-brand carpet and flooring products has fueled the company's growth throughout the North Eastern US.

    Products & Services

    Solid Hardwood Flooring, Engineered Hardwood Flooring, Laminate Wood Flooring, Laminate Tile Flooring, Luxury Vinyl TIle Flooring, Luxury Vinyl Plank Flooring, Carpet , Rugs, Area Rugs, Stair Runners, Hall Runners, Groutable Luxury Vinyl Tile, Waterproof Engineered Luxury Vinyl Flooring, CERAMIC TILE, NATURAL STONE, PORCELAIN TILE

    Business Details

    Location of This Business
    3706 19th Ave, Astoria, NY 11105
    Headquarters
    100 Messina Dr, Braintree, MA 02184-6707
    BBB File Opened:
    10/27/2022
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Incorporated:
    1/23/2006
    Accredited Since:
    8/31/2016
    Type of Entity:
    Corporation
    Number of Employees:
    200

    Local BBB

    BBB Serving Metropolitan New York

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