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          Find a Location

          National Grid USA has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • National Grid USA

              1 Metrotech Ctr Brooklyn, NY 11201-3948

            • KeySpan Energy Corp (College Point)

              1401 111th St College Point, NY 11356

            • Key Span Energy Corp (Staten Island)

              4295 Arthur Kill Rd Staten Island, NY 10309-1343

            • KeySpan Energy Corp (Bklyn)

              784 Union St Brooklyn, NY 11215-1307

            • KeySpan Energy Corp (Perth Amboy)

              1050 State St Ste 6 Perth Amboy, NJ 08861-2050

            Business ProfileNational Grid USA

            Natural Gas Companies
            Multi Location Business

            Contact Information

            1 Metrotech Ctr

            Brooklyn, NY 11201-3948

            Visit Website
            (718) 403-1000

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            157 complaints closed in last 3 years

            49 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 129

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            National Grid USA has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • National Grid USA

                1 Metrotech Ctr Brooklyn, NY 11201-3948

              • KeySpan Energy Corp (College Point)

                1401 111th St College Point, NY 11356

              • Key Span Energy Corp (Staten Island)

                4295 Arthur Kill Rd Staten Island, NY 10309-1343

              • KeySpan Energy Corp (Bklyn)

                784 Union St Brooklyn, NY 11215-1307

              • KeySpan Energy Corp (Perth Amboy)

                1050 State St Ste 6 Perth Amboy, NJ 08861-2050

              Location of This Business
              1 Metrotech Ctr, Brooklyn, NY 11201-3948
              BBB File Opened:
              6/10/1998
              Years in Business:
              129
              Business Started:
              1/1/1895
              Alternate Business Name
              • Keyspan Energy Solutions
              • Keyspan Home Energy Services
              • The Brooklyn Union Gas Co.
              • Brooklyn Union (all 5 Boros)
              • Key Span Energy Corp (Queens Village)
              • KeySpan Energy Corp (Bklyn)
              • KeySpan Energy Corp (Bklyn)
              • KeySpan Energy Corp (Perth Amboy)
              • KeySpan Energy Corp (College Point)
              • Key Span Energy Corp (Staten Island)
              Business Management
              • Mr. Dan Cavanaugh
              • Mr. John A. Caroselli, Executive Vice President - Customer & Markets
              • Mr. Kenneth D. Daly, President, National Grid New York
              Contact Information

              Principal

              • Mr. Dan Cavanaugh
              Additional Contact Information

              Fax Numbers

              • (718) 404-2076
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              157 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              national grid came twice to my mothers property at ***************************************** ny *****, on 9/17/24 and 9/23/24. the provider drilled holes all over the property in concrete and the lawn and damaged the property and punctured the sprinkler system that required serious repair. They have yet to circle back on the claim and also have not filled the holes in the concrete and the property and in the street. i have everything on our security cameras including the provider. I need the concrete holes and street holes to be filled as the sand is coming up and before it gets cold need to be filled asap.
              Read 156 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marsha B

              11/12/2024

              National Grid out of *****, ******** allowed a customer to run up a bill over $3,000 over an 11 month period of time in my name fraudulently. After police reports etc, it has been h*** to try to get this taken care of. My credit bureau has been locked for years so I am confused on how this could happen. I live in the state of ******** and found out by a collection agency sending a letter to my home. After further investigation, we found numerous complaints for the same issue.
              Read 8 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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