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          Find a Location

          Rebag has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rebag

              168 39th St Brooklyn, NY 11232-2549

            • Rebag

              185 Greenwich St Ste 29 c/o Westfield World Trade Center New York, NY 10007-2383

            Business ProfileRebag

            Purses
            Multi Location Business

            Contact Information

            168 39th St

            Brooklyn, NY 11232-2549

            Visit Website
            (844) 373-7723

            Customer Reviews

            1.27/5

            Average of 51 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            409 complaints closed in last 3 years

            299 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Rebag brings together a selection of the world’s luxury labels by and for discerning collectors of fashion and accessories including handbags, shoes, jewelry, watches, and apparel.

            Products & Services

            BBB offers the following tips for selling on consignment platforms:

            -Read and understand all terms and conditions so you know what each party’s responsibility is if there is a discrepancy about the items or if an item is lost or missing.
            -When shipping an item of value, be sure you read and understand the shipper’s liability for loss or damage.  Some shippers may require that you prove that they are at fault.  The amount they cover for liability may be less than you expect.
            -Consider purchasing insurance in case your item gets lost or goes missing in transit.  Make sure you understand what that insurance will cover.
            -Ask that items shipped to you require a signature on delivery or have the items shipped to a secure location. The platform and the shipper may not be liable if items left at your address are stolen after delivery.
            -Think about additional measures when packing and shipping an item, such as filming the process, in the event there is a discrepancy about loss or damage. Ask the platform what they would accept as proof before you send the item.

            Business Details

            This is a multi-location business.

            Find a Location

            Rebag has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rebag

                168 39th St Brooklyn, NY 11232-2549

              • Rebag

                185 Greenwich St Ste 29 c/o Westfield World Trade Center New York, NY 10007-2383

              Location of This Business
              168 39th St, Brooklyn, NY 11232-2549
              BBB File Opened:
              2/17/2016
              Years in Business:
              10
              Business Started:
              11/13/2014
              Business Incorporated:
              11/13/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Trendly, Inc.
              Business Management
              • Mr. Charles A. Gorra, CEO
              • Ms. Elizabeth Layne, CMO
              Contact Information

              Principal

              • Mr. Charles A. Gorra, CEO
              • Ms. Elizabeth Layne, CMO
              Read More Business Details and See Alerts

              Customer Complaints

              409 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/14/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              Accepted a 'trade' offer to send a bag I owned to them for a credit towards the purchase of a new bag. I was required to ship my trade within 3 days. Their commitment is that once received, there is a 5-7 business day turnaround. They've now had my trade item 10 days and it's been 8 days since the '5-7' period started. They claim the vetting process is taking longer. The trade item I sent still had the original Rebag tag so therefore it seems the process would not take longer than the committed timeframe. I've called, emailed and keep getting the response of 'it will be 48 hours more'. I've asked to cancel but they said it will take 10 days to refund my money. They are holding up quite a bit of my money without upholding their time commitment/policy.
              Read More
              Read 408 More Complaints

              Customer Reviews

              51 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marcus D

              11/14/2024

              Please do not ever use Rebag. The customer service is very poor. They accept calls for only 4 hours a day 11- am to 4 pm. Only. Email will take weeks to get a reply if your Lucky. They Ill give you an initial payout thats very high, then the get the bag and revise it to a lower on. You will accept it. But then they will lower it multiple times without your consent or acceptance of a much lower payout. If you dont agree your only option is to pay them 3% of the selling price to delist. Then $50 to ship it back. Overall beyond poor company. Everything is very slow. I almost sent them two lv bags at once. Im glad I didnt they will rob you. Stay away!!! They have had my bag for over three months. Its been on pending sale for weeks. It says once final it will take 15 days to payout. I feel like this placed should be closed down I havent read one good thing about them.
              Read 50 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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