Business ProfileforWestern New York Dental Group

My problem with WNY Dental Blasdell office is their policy of wanting full payment after treatment and not waiting for the Insurance to pay their portion. The staff will berate you for asking them to wait for claim to process. I use *******, claims completed within 10 days or less and payment sent to the provider. ******* also sends me an email stating my portion that is due and then I promptly send a check. After my last treatment, June 4, 2024, they wanted immediate payment, I refused and asked for submission to insurance. ******* completed claim on June 10th, I sent check and WNY Dental received it on June 13th. My wife had a procedure June 17th, the staff berated her to pay immediately. They charged her bill on our ********** and also charged the balance of my account $36 without telling her or me. I called the office and the said they had the right to charge me. I advised them that ******* stated it paid WNY Dental on June 10th. WNY Dental says the payments go to an office in St. Louis and that delays accounting. The accounting delay is their problem that they need to fix, not my problem. This business is unethical in their billing practice. Don't let them harass you into immediately paying the balance when you have insurance. SHAME ON THEM !! I plan on looking for another dental practice, one that has ethics.