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          Buffalo Games LLC has 1 locations, listed below.

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            Business ProfileBuffalo Games LLC

            Wholesale Toys

            Contact Information

            220 James Casey Dr E

            Buffalo, NY 14206-2362

            Visit Website
            (716) 827-8393

            Customer Reviews

            1.85/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            BBB recently received a complaint where the consumer purchased from a business impersonating Buffalo Games, Inc. The business provided the following information:
            "Unfortunately, there had been a company impersonating us and advertising puzzles on Facebook and Instagram to make it seem like Buffalo Games. We are currently working to get their ads taken down. We sell our puzzles through major retailers and buffalogames.com; be sure to only trust emails from "@buffalogames.com" and our Buffalo, NY address."

            Business Details

            Location of This Business
            220 James Casey Dr E, Buffalo, NY 14206-2362
            BBB File Opened:
            12/27/1989
            Years in Business:
            38
            Business Started:
            1/1/1986
            Business Started Locally:
            1/1/1986
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Buffalo Games, Inc.
            Business Management
            • Mr. Brent Feuz, Marketing Manager
            • Ms. Amy Stassen
            • Ms. Betsy Kainz
            • Tracy Rhonemus
            Contact Information

            Principal

            • Mr. Brent Feuz, Marketing Manager

            Customer Contact

            • Mr. Brent Feuz, Marketing Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/16/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Missing piece AGAIN. Added piece that does not go with this puzzle. I’m very annoyed because this is not the first time AND YOU NEVER RESOLVED the other issue where I sent pictures and the puzzle’s name.
            Read More
            Read 13 More Complaints

            Customer Reviews

            26 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jeffrey O

            10/07/2024

            My wife bought me a Star Wars puzzle for our anniversary. I was so happy, but it turned out that it was missing 3 pieces!!! Buffalo Games will not send a replacement, and that's their official policy. How can a company not stand behind their products? They are basically just scam artists.
            Read 25 More Customer Reviews

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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