Business ProfileforFour Winds Masonry & Chimney LLC

Several months ago Four Winds gave us estimate for $5,778. We thought the estimate was a little high but they explained that the chimney needed excessive work and they needed a man lift to install the stainless cap from N.C. The installer decided to carry the stainless steel cap on his shoulder up the ladder, which is a 25 foot stretch. He was supposed to use the man lift. They showed us pictures of the concrete that needed to be replaced, so decided to get the work done. Several weeks later they appeared without the lift and did the chimney work. The original estimate was to take between 4 to 8 hours. They were actually here 2.5 hours. When we asked to see the after pictures as promised, they were not able to produce the pictures of the concrete cap repair. That was supposed to be replaced but was not. When we called to complain they gave us $1,000 back because the lift was not used. At the time we told them that the whole process was unsafe, they agreed. I told them that I could have calked the top myself but they said it needed to be replaced. It was calked by them and not replaced. I told them I still wanted pictures of cap work. They said they didn’t have them. Called them and told them I wanted them to come and verify the work. They said they would, in a few days, that was November 4th, and I still have not heard from them.