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Find a Location

Paper Chase NY, LLC has 1 locations, listed below.

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    Business ProfileforPaper Chase NY, LLC

    Process Server
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/24/2023

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Process Serving

    Skip Tracing

    Electronic Filing

    Physical Filing

    Foreclosure Sales 

    Property Inspection

    Business Details

    Location of This Business
    349 W Commercial St Ste 2360, East Rochester, NY 14445-2410
    BBB File Opened:
    5/19/2023
    Years in Business:
    39
    Business Started:
    1/1/1985
    Business Incorporated:
    5/2/2012
    Accredited Since:
    5/24/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Kelly Ryck, Owner
    Contact Information

    Principal

    • Ms. Kelly Ryck, Owner

    Customer Contact

    • Ms. Kelly Ryck, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    MaryLee A

    1 star

    04/09/2024

    One of their process servers was deceptive and abusive when he arrived. Hiding in the dark 2' away from my front door, wearing dark clothes, glasses and a hat and even after saying I would not deny service, I just wanted him to step off my porch because he frightened me, continued to harass and pound on my doors and windows. Trying to get in the door. I simply asked he step off the porch since it was dark and he was lying in wait for me before 7 a.m. He refused and said even the police could not stop him. I think it is important to say I was expecting these papers and at no time hid from him. He happened to come while I was at work which I later found out when I asked him when else he had tried. Since a lot of process services get paid by attempts, my guess is, he came at 2:30 p.m. knowing I would be at work and unavailable. Since I have also process served, I found his integrity and escalation when asked to step down off the porch, very unprofessional. I simply did not feel safe in the dark and wanted to not be trapped in front of my door where someone could drag me in my house. The way he escalated made me believe, he may not be a process server. I would be concerned about proper service. Once he stepped off the porch and I went outside to receive my papers, he threw them, overhand at me. Very unprofessional. Not in anyway I would expect a process server to act as I have done the job myself. I Cannot speak for the business itself or others in the company but would be very concerned about lack of protocol and training. You have a right to deny service. I was not denying service. Simply setting safety boundaries which he felt he did not need to adhere to and felt even the police could not hold him to. My concern would be proper service since he never asked my name, if I was in the military nor did he have a picture of me and then threw the papers at me, hitting me even though I exited with my arm out to receive. Very unprofessional.

    Local BBB

    BBB of Upstate New York

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