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Find a Location

Kitzen Construction LLC has 1 locations, listed below.

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    Business ProfileforKitzen Construction LLC

    Marine Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/30/2018

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This is a marine construction company that specializes in a wide range of marine projects.

    Business Details

    Location of This Business
    150 Cary Pl, Freeport, NY 11520
    BBB File Opened:
    12/1/2017
    Years in Business:
    8
    Business Started:
    4/21/2016
    Business Incorporated:
    4/21/2016
    Accredited Since:
    1/30/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Steven Kitzen, Owner
    • Mr. Steven Kitzen
    Contact Information

    Principal

    • Mr. Steven Kitzen, Owner
    • Mr. Steven Kitzen

    Customer Contact

    • Mr. Steven Kitzen, Owner
    • Mr. Steven Kitzen
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    ROBERT P

    1 star

    03/02/2024

    Hired Kitzen to replace the bulkhead at my house since my neighbor was also doing so. The agreement was to provide 20 percent down, 25 percent on delivery of materials and then 30 percent halfway through and 25 percent on completion. The final 55 percent was financed with 18 months no interest. A little over a week after the deposit I was asked for the second payment. My neighbors house was no where near being complete but I agreed as I was told that he was having all the material delivered together. I gave them the additional 25% the following day and the material was not delivered for more than another month. Shortly after, I received a bill from the finance company. Kitzen had told the bank that the job was complete and withdrew 100% of the funds for the job. The job was completed 2 1/2 months after the money was withdrawn. Although I was told on many occasions that they would fix the situation with the bank, they did nothing. They even lied to have me sign papers when the job was complete claiming they would submit it to the bank to rectify the situation. Again they did not - So at the end of the day, i am stuck paying 2 1/2 months of interest payments on funds that should never have been withdrawn. Buyer Beware

    Kitzen Construction LLC Response

    03/04/2024

    Unfortunately, our customer has the terms of his executed contract confused with and earlier draft that did not involve our financing. The terms mentioned above were for an initial draft. After negotiating to a final discounted price the contract was revised to include the financing option the customer selected as well as revised payment schedule. Further more the finance option he selected was 0% for 18 months, so there is zero interest being paid for the 2 1/2 months claimed. Any money collected prior to project commencement were applied to materials that were delivered to our facility in Freeport and to the permits we obtained for the project from state and local agencies.

    Local BBB

    BBB Serving Metropolitan New York

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