Business ProfileforLegacy Fence Co
At-a-glance
Related Categories
Business Details
- Location of This Business
- Johnson City, NY 13790
- BBB File Opened:
- 8/2/2022
- Business Management
- Ken Whitney
- Contact Information
Customer Contact
- Ken Whitney
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/02/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
1. We discussed the fence by telephone on Monday, May 23rd.
2. The Legacy fence co. owner visited my property on Tuesday, May 24 and collected my down payment of $3400.00 by personal check #121. he said he would call me on Wednesday. May 25th around12 noon and materials would be delivered. He said he would erect my fence on Friday may 27.
3. On Wednesday the Owner never called me and materials were never delivered.
4. On Friday, no workers arrived and the fence was never erected.
5. I called him on May 31 and June 1-2.
6. I called him daily between June 5-8, leaving my name and the telephone number.
7. I called him daily between June 10-13. I advised him that he needed to call me with an explanation. My June 12 email gave him until June 13 to respond.
8. The fence has never been erected and my down payment has not been refunded.
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