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            Business ProfileTommie Copper

            Compression Clothing

            Contact Information

            74 S Moger Ave

            Mount Kisco, NY 10549-2234

            Visit Website
            (855) 692-8291

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            74 S Moger Ave, Mount Kisco, NY 10549-2234
            BBB File Opened:
            1/3/2012
            Years in Business:
            12
            Business Started:
            3/10/2012
            Business Started Locally:
            3/10/2010
            Business Incorporated:
            3/19/2010
            Type of Entity:
            Corporation
            Business Management
            • Mr. Sol Jacobs, CEO
            • Ms. Savannah Swillinger, Customer Service Manager
            • Ms. Kimberly Mallard, COO
            • Ms. Mary Hulett, Senior Operations Manager
            Contact Information

            Principal

            • Mr. Sol Jacobs, CEO

            Customer Contact

            • Ms. Mary Hulett, Senior Operations Manager
            Additional Contact Information

            Fax Numbers

            • (914) 864-0321
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            17 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/05/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Placed an order with Tommie Copper on 8/22. Two weeks later, there has not been any tracking progress or response from Tommie Copper. The telephone customer service department that they have is rude and unprofessional. Having to place multiple calls and multiple requests for my order to be refunded because they do not prioritize customers. They prioritize the scheme they are operating, which happens to be pitiful. Refund the order that I never received ASAP. Also to remember to train your personnel. Horrible experience!!
            Read More
            Read 16 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Leticia A

            01/24/2024

            Bra front zipper malfunctioned. Sent bra back for replacement. Tommie copper paid return postage. 2nd bra received same problem with front zipper. Had to pay return postage myself ($20.96). Tommie copper owes me $20.96 since their product lacked quality control.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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