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          Find a Location

          KLM Royal Dutch Airlines has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • KLM Royal Dutch Airlines

              125 W 55th St Fl 2 New York, NY 10019-5384

            • KLM Royal Dutch Airlines

              Customer Relations P.O. Box 20980, Department 980 Atlanta, GA 30320-2980

            • KLM Royal Dutch Airlines

              PO Box 30186 Memphis, TN 38130

            • KLM Royal Dutch Airlines

              235 King Street East Kitchener, ON N2G 4N5

            • KLM Royal Dutch Airlines

              2240 Democrat Rd Memphis, TN 38132

            Business ProfileKLM Royal Dutch Airlines

            Airlines
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            125 W 55th St Fl 2

            New York, NY 10019-5384

            (914) 784-2000

            Customer Reviews

            1.1/5

            Average of 31 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            325 complaints closed in last 3 years

            100 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 105

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            KLM Royal Dutch Airlines has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • KLM Royal Dutch Airlines

                125 W 55th St Fl 2 New York, NY 10019-5384

              • KLM Royal Dutch Airlines

                Customer Relations P.O. Box 20980, Department 980 Atlanta, GA 30320-2980

              • KLM Royal Dutch Airlines

                PO Box 30186 Memphis, TN 38130

              • KLM Royal Dutch Airlines

                235 King Street East Kitchener, ON N2G 4N5

              • KLM Royal Dutch Airlines

                2240 Democrat Rd Memphis, TN 38132

              Headquarters
              125 W 55th St Fl 2, New York, NY 10019-5384
              BBB File Opened:
              1/1/2001
              Years in Business:
              105
              Business Started:
              1/1/1919
              Business Management
              • Mr. C. J. Oort, Chairman
              Contact Information

              Principal

              • Mr. C. J. Oort, Chairman
              Read More Business Details and See Alerts

              Customer Complaints

              325 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/30/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              We were booked on *** website to travel to ********* (*****) and return via ********* ******** on October ******. *** flight 0880 left on time around 1.10 early morning: on the tarmac *** flight KL0880 developed mechanical problems, after more than 4 hrs sitting in the plane, the pilot told us the problem cannot be fixed and we had to leave the plane,around 5.30 am. We were put on an AirFrance flight # AF 0191 on the 7th at 1.40 am via *****************. We had plans to receive our son, daughter and grand children at the ************************** since there was more than 5 hours of waiting time between flights from *** to *** on 6th morning. Because of the *** canceled flight we were unable to see our children and grand children. We requested for vouchers from ***/AF they are refusing to honor our claim. This is against the air travel regulations and is unfair.
              Read More
              Read 324 More Complaints

              Customer Reviews

              31 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Joseph R

              11/22/2024

              *** personnel stole over ***** Euros of my wife's clothes from her checked in suitcase. I filed a claim within the first 10 days. Have been working with *** customer care for months. They have requested everything from receipts to delivery receipts and everything in between. I have provided EVERYTHING they asked for within a timely manner. Now months into the claim after providing everything asked of me they sent me and email apologizing saying that my claim was opened after the 10 day allowed limit and that they hoped I would continue to be a *** customer but WOULD NOT provide any reimbursement for my wife's stolen clothes. I promptly responded with proof that the claim was opened 5 days after the flight. Now they are IGNORING all of my EMAILS. This company is a FRAUD, they will steal from their customers and then LIE and REFUSE to offer reimbursement. They are a COMPLETE DISGRACE
              Read 30 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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