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          Find a Location

          Warner Music Group has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Warner Music Group

              1633 Broadway New York, NY 10019-6708

              BBB Accredited Business

            • Warner Music Group

              3751 Victoria Park Avenue Scarborough, ON M1W 3Z4

            • Warner Music Group

              20 Music Sq E Nashville, TN 37203-4344

            • Warner Music Group

              4304 Nicollet Ave Minneapolis, MN 55409-2033

            • Warner Music Group

              1290 Avenue of the Americas New York, NY 10104

              BBB Accredited Business

            Business ProfileWarner Music Group

            Artist Agents
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1633 Broadway

            New York, NY 10019-6708

            Visit Website
            (212) 275-3418

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            Customer Reviews

            1.08/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            95 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/5/2014

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This firm provides music publishing, agency and distribution services. 

            Business Details

            This is a multi-location business.

            Find a Location

            Warner Music Group has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Warner Music Group

                1633 Broadway New York, NY 10019-6708

                BBB Accredited Business

              • Warner Music Group

                3751 Victoria Park Avenue Scarborough, ON M1W 3Z4

              • Warner Music Group

                20 Music Sq E Nashville, TN 37203-4344

              • Warner Music Group

                4304 Nicollet Ave Minneapolis, MN 55409-2033

              • Warner Music Group

                1290 Avenue of the Americas New York, NY 10104

                BBB Accredited Business
              Headquarters
              1633 Broadway, New York, NY 10019-6708
              BBB File Opened:
              4/1/1993
              Years in Business:
              21
              Business Started:
              11/21/2003
              Business Incorporated:
              11/21/2003
              Accredited Since:
              5/5/2014
              Type of Entity:
              Corporation
              Alternate Business Name
              • Atlantic Recording Corp.
              • Fueled By Ramen
              • Warner Brothers Records
              • Elektra Entertainment
              • Road Runner Records
              • Rhino Entertainment Company
              • Warner Music Canada
              • Warner Music Corp
              • Warner Music Latina
              • Warner Music International
              Related Businesses
              Business Management
              • Mr. Jeff Stephenson, Associate Vice President of Customer Experience Operations
              • Mr. Stephen F. Cooper, CEO Warner Music Group
              Contact Information

              Principal

              • Mr. Stephen F. Cooper, CEO Warner Music Group

              Customer Contact

              • Mr. Jeff Stephenson, Associate Vice President of Customer Experience Operations
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              95 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/30/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I purchased a boxed set of music on pre-order on 9/6/24. I paid $226.97. I received confirmation and a tracking number, ************. As 0f 9/20/24, the package was said to be in ******, **, around 125 miles from my residence. No further tracking info was available as of 9/26/24. I made several attempts on both 9/26 and 9/27 to contact Dead-net via their customer service number. I continue to get a message that 'no one is available' from *******. I emailed Dead-net on 9/26, 24 hours ago, and have received no response in 24 hours. I contacted ***** who could not provide any further information. I find this lack of attention to customer service unacceptable. I pre-ordered and paid for this package. I want to know where my package is, I want it delivered, and if it is lost, I want a new one expedited to me. An apology for the poor response time, and the lack of a functioning phone number (even though the number appears on Dead-net's own website) would also be in order.
              Read More
              Read 94 More Complaints

              Customer Reviews

              13 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Greg N

              12/20/2023

              Ordered several albums in mid November, still waiting. Received 2 email regarding shipment with a tracking link giving the locations of each stop along its route, ALL written in Chinese. When i wrote back their response your patience will be appreciated . Horrible customer service.
              Read 12 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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