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Find a Location

Sigo Insurance Services, LLC has 1 locations, listed below.

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    Business ProfileforSigo Insurance Services, LLC

    Auto Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sigo is a mobile-first auto insurance broker focused on underserved populations. Millions of Americans are pushed to brick and mortar insurance agencies for several reasons including: limited insurance histories, language, or payment preference. Many of them are being charged extra fees on top of their policy premiums. Sigo is recreating the auto insurance purchasing process for these customers by offering a fully online experience and removing all the extra fees, so they just pay their premium (like everyone else).

    Business Details

    Location of This Business
    415 Madison Ave Fl 4, New York, NY 10017-7945
    BBB File Opened:
    7/25/2019
    Years in Business:
    6
    Business Started:
    1/15/2018
    Business Incorporated:
    12/13/2018
    Type of Entity:
    Corporation
    Business Management
    • Mr. Nestor Solari, Chief Executive Officer

    Industry Tip

    BBB Tip: Auto insurance

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelli H

    1 star

    01/09/2024

    As of 01.09.2024 - If I could give -5 stars I would.This is a worthless company. I was involved in an accident with one of their policy holders on 11/6/2023 at approximately 8pm. I called the police and they responded and I reported it to Sigo Segeuros on 11/7/2023. I was given a worthless adjuster that was ultimately fired and given a new adjuster, *********************. The last I spoke with her (early December 2023) she was going to call the insured 3 days in a row and then push my claim to her manager to get it approved to get my car fixed. She had already called him once with no reply. She told me that she has to call 3 days in a row with no reply before she can escalate my claim to her manager. I did send her what the police gave me along with pictures of the damage. Last week I called her 5 times and left 2-3 messages and did not hear back from her. I also called yesterday and left a message with no return call. I called today after 5p and left another message (No idea what her hours are since I can't seem to reach her.). I have called the 800 number and I am repeatedly told they are just a 3rd party call center and the only thing they can do for me is allow me to file another claim and start over. I do not want to start over. I WANT MY CAR FIXED.

    Local BBB

    BBB Serving Metropolitan New York

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