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          Find a Location

          Carver Federal Savings Bank has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Carver Federal Savings Bank

              1825 Park Ave New York, NY 10035-1932

            • Carver Federal Savings Bank

              1392 Fulton St Brooklyn, NY 11216-2606

            • Carver Federal Savings Bank

              142 Malcolm X Blvd New York, NY 10026-2537

            • Carver Federal Savings Bank

              160 E 125th St New York, NY 10035-1722

            • Carver Federal Savings Bank

              11502 Merrick Blvd Jamaica, NY 11434-1852

            Business ProfileCarver Federal Savings Bank

            Banking Services
            Multi Location Business

            Contact Information

            1825 Park Ave

            New York, NY 10035-1932

            Visit Website
            (718) 230-2900

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 76

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This firm serves its customers through seven branch offices and a a loan center in New York City and Nassau County. The firm's services include passbook and other savings accounts, mortgage loans and investment services.

            Products & Services

            Banking products/services

            Business Details

            This is a multi-location business.

            Find a Location

            Carver Federal Savings Bank has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Carver Federal Savings Bank

                1825 Park Ave New York, NY 10035-1932

              • Carver Federal Savings Bank

                1392 Fulton St Brooklyn, NY 11216-2606

              • Carver Federal Savings Bank

                142 Malcolm X Blvd New York, NY 10026-2537

              • Carver Federal Savings Bank

                160 E 125th St New York, NY 10035-1722

              • Carver Federal Savings Bank

                11502 Merrick Blvd Jamaica, NY 11434-1852

              Location of This Business
              1825 Park Ave, New York, NY 10035-1932
              BBB File Opened:
              2/16/2000
              Years in Business:
              76
              Business Started:
              1/1/1948
              Business Incorporated:
              1/1/1948
              Type of Entity:
              Corporation
              Alternate Business Name
              • Carver Bancorp, Inc.
              Business Management
              • Ms. Deborah Wright, Chairman and CEO
              • Mr. Michael T. Pugh, President and COO
              • Mr. James A. Raborn, First Senior Vice President, General Counsel & Manager of Loan Workout and Loss Mitigation
              • Ms. Stephanie Martin, Senior Vice President & Chief Compliance Officer
              Contact Information

              Principal

              • Ms. Deborah Wright, Chairman and CEO
              • Mr. Michael T. Pugh, President and COO

              Customer Contact

              • Ms. Stephanie Martin, Senior Vice President & Chief Compliance Officer
              Additional Contact Information

              Fax Numbers

              • (718) 237-1384
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/18/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I had a loan with BHG which they turnover to Carver. I've reached out Carver Bank several times via email and provided my contact info so I could payoff my balance. They yet to call me back or respond to my four online email request for a payoff statement. Guessing not so they can continue to take all my remaining interest, which I am trying to save. This "minority owned " company will take what they can get for free.Their customer service is not desired. Call and no one answers. Repeat voice recordings, same thing over and over and over.If your have a loan with a someone that transferred to Carver....BEWARE!!!!
              Read More
              Read 5 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Hazel L

              08/21/2023

              I have my checking account with ********************** the branch in Brooklyn ****** Street. I got a call from the fraud department stating that someone tried to use my card in ******* and about an half hour they started taking out money from my account. That was a Saturday they took out a thousand dollars, Sunday they took a thousand dollars, Monday they took another thousand dollars before the bank opened at 9:00 am. I put in a claim with the bank they told me to make a police report which I did any which way the bank is giving me the run around to put the money back in my account. According to their advertisement they have 24 hrs service 7 days per week 365 days per year but yet I have been calling that whole weekend and couldn't get any one. I entrust my money to Carver and no one wants to be responsible at this point. Customer has to be very cautious especially seniors please be aware. This suppose to be Black own and community and poor black people is being ripped off and no one is really there to help you so it's your own is taking you to the *********. My bills has to be paid.God IS SEEING, HE SITS HIGH AND LOOKS LOW.

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

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