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          Find a Location

          eTickets Box Office has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • eTickets Box Office

              142 W 57th St Fl 11 New York, NY 10019-3590

            • eTickets Box Office

              430 Park Ave New York, NY 10022

            Business ProfileeTickets Box Office

            Event Ticket Sales
            Multi Location Business

            Contact Information

            142 W 57th St Fl 11

            New York, NY 10019-3590

            Visit Website
            (800) 305-2768

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            eTickets Box Office has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • eTickets Box Office

                142 W 57th St Fl 11 New York, NY 10019-3590

              • eTickets Box Office

                430 Park Ave New York, NY 10022

              Location of This Business
              142 W 57th St Fl 11, New York, NY 10019-3590
              BBB File Opened:
              7/24/2018
              Alternate Business Name
              • eTicketsBoxOffice.com
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying tickets to the big game or concert? Don't get scammed

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/12/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I thought I was buying the tickets from the ********** directly - I placed the order on July 10, 2024 for tickets on *********** Day February 14, 2025. Months have passed. I have made travel arrangements and booked hotel accomodations based on this purchase and I still have no tickets - I'm expected to trust they will arrive electronically, but 4 months have gone by and I have no evidence that the tickets will be forthcoming. I have multiple bad reviews and now doubt that they will be available on the day planned. I simply wish to receive the electronic tickets.
              Read More
              Read 9 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Samuel F

              10/17/2022

              My wife attempted to buy tickets to the Met for a performance May 5th. This weekend. They sent no confirmation. I saw the charge go pending on my wife's credit card, and called the company. no response. I checked reviews on this website, and they seemed less than reputable. Called and emailed to see if I could cancel the transaction (as it had not yet gone through); and stated that I was going to see if I could cancel it on my credit card company's end. They responded with a poorly worded, vaguely threatening email, to which they also attached a screenshot of my ******** profile, and my home address. Not sure what that is supposed to accomplish: they know where I live and so I should be afraid? It's in poor taste; also, the reply email contained a screenshot of the confirmation (which is invisible to us, save by this screenshot) that the tickets will be sent to us May 4 (it is currently October). That's more than a little ridiculous, and this whole thing strikes me as a scam (basically, if we purchase tickets in October, why does it take until the day before the performance to get us those tickets? Why is there no email clearly explaining the process? why can we not view the confirmation?). Avoid.

              eTickets Box Office Response

              10/27/2022

              Dear client thank you for your review.Allow me to inform you at the time of the purchase a ticket delivery date was provided. After the order is placed a purchase confirmation is provided. Customers may delete the confirmation email by error, Confirmation email may go directly into the Spam or Junk folder. The customer can contact us via phone, e-mail, SMS, or Chat, The e-tickets were manually e-mailed and sent via SMS. The site provides tickets to national and international customers. For that, we are careful who buys the tickets to avoid sending tickets to fraudulent purchases. Therefore, ******** provides an extra layer of security.Services were rendered. Enjoy the performance.??Support Team.??************ ***** ************************************************* ************************
              Read 1 More Customer Review

              Local BBB

              BBB Serving Metropolitan New York

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