Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Scholastic Inc. has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforScholastic Inc.

    Book Publishers
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    71 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/5/2016

    Years in Business: 104

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Scholastic Inc. publishes and distributes children’s books and produces educational technology, entertainment materials, and products for use in school and at home.

    Business Details

    This is a multi-location business.

    Find a Location

    Scholastic Inc. has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      557 Broadway, New York, NY 10012-3962
      BBB File Opened:
      2/1/1991
      Years in Business:
      104
      Business Started:
      1/1/1920
      Business Incorporated:
      10/13/1955
      Accredited Since:
      1/5/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • Scholastic Canada
      • Small Business Computing (Magazine)
      Business Management
      • Ms. Maureen E. O'Connell, Executive VP, Chief Administrative Officer & CFO
      • Mr. Andrew S. Hedden, Executive Vice President, General Counsel and Secretary
      • Ms. Judith A. Newman, PRESIDENT, BOOK CLUBS AND E-COMMERCE
      • Mr. Nelson Hitchcock, EXECUTIVE VICE PRESIDENT AND PRESIDENT, INTERNATIONAL
      • Mr. Peter Warwick, President and Chief Executive Officer
      Additional Contact Information

      Fax Numbers

      • (212) 343-6934
        Primary Fax

      Phone Numbers

      Customer Complaints

      71 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Holly M

      1 star

      11/21/2023

      Buyer beware! When I left teaching in Native villages of ******, I left my classroom library behind, worth around $2,000 - all bought from Scholastic over the years. Once in WA, I placed an order in the amount of $774.76 to restart my classroom library.I had to return all the duplicate books they sent me on accident. Their mistake, but I sent them the books. I was honest. Then, I decided to leave the classroom shortly after all the books had arrived. I had not even touched them, still wrapped and in a box. I mailed them all the books I had ordered on September 20 through ********** mail. I had my name, account number, and order number on and in the box. Remember, I had already sent the duplicates. Its now November 21, two months later, and no refund. They are saying they got the books I didnt pay for, but not the ones I dideven though three people had told me the books arrived. I was dumb and did not keep the tracking number. Stupidest mistake of my life because now Schooastic is refusing to refund me unless I can give the tracking number. Now they have ALL their books, my $774.76, and I have nothing except the stress of losing almost $800 just because I dont have one number. They have the books. I did what I needed to do, and they are choosing to refuse to consider they have the books and are s******* me financially. If I choose to go back into the classroom next year, since I do love teaching, rest assured I will not be handing out flyers to my kids and not be using Scholastic for my classroom library.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.