Business ProfileforFriendly Dodge Chrysler Jeep, Inc.

It's sad once again I have to go this route due to friendly dodge in pen yan don't back up there work that they did on my truck. It went there for work and they told me it needed cylinder heads so I told them to install them and truck didn't start so it went from the heads being bad to now you need a engine so they had a used engine with 40 to 60k on it and the used cylinder heads they they installed on my engine and they finally got it together and it started I then came and payed them and go outside to drive my truck away and the check engine light was on so I made them look at it and they didn't want to fix it kept coming up with excuses...finally they fixed it after I put a review up and it still wasn't running right so it kept going back and I dropped this off Nov 26 of 2023 and didnt actually get to drive it until April 17 off there Lott pretty sad but I got to only put 9321 miles on it and a valve spring blew apart from thw cylinder heads they installed to my truck and sense they said they were used no warranty etc and it's sad that I payed them 5k to do all this work and they tell me there don't usually put used parts on any vehicle bc of there policy well then they shoudla never put used on mine and they should have put a new engine r in it instead so I feel they should back there work up used parts or not that came right from there garage it's not like I brought them anything . THEN when I called Bryan R*** about it he told me to **** off about 15 times on the phone and I think that'd not right to talk to a customer like that norther what the situation is he should have never did that to me so now I have a broken truck in the driveway bc dodge won't back there work or parts up.