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          90's Nails has 1 locations, listed below.

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            • 90's Nails

              60 Smithfield Blvd Plattsburgh, NY 12901-2104

            Business Profile90's Nails

            Manicures

            Contact Information

            60 Smithfield Blvd

            Plattsburgh, NY 12901-2104

            (518) 566-6245

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            60 Smithfield Blvd, Plattsburgh, NY 12901-2104
            BBB File Opened:
            12/27/2010
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/26/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            On July 26, 2024 I went in to get gel nail tips put on. The nails were extremely crooked, lumpy and all different shapes and sizes. After being there for over an hour I was upset and ready to just go, but they refused to refund me and kept saying they’d fix them. After another 45 minutes trying to fix them they just kept looking worse and worse and I asked several times to please stop and just remove them. They still insisted on filing and trying to “fix” them. I finally stood up and told them to just stop and take them off. They grinded the nails down even more and still refused to refund me. This place was also dirty - reusing towels on customers. Not cleaning tools in between customers. The first man doing my nails was coughing and sniffing and should not have been working while sick.

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Mary L

            11/09/2023

            Yesterday, November 11, 2023 I brought my daughter there just to have a simple pedicure I’ve gone there before just to get my toes done only only yesterday her and I get our toes done. Hers are pretty rough so they asked if she wanted the deluxe I said yes deluxe for her. I always get my toes done. I didn’t need that. She also got a small pedicure nothing Outrageous just a simple color they dug out her nails her nail bad left her with red swollen nail beds cuticles they are tore up then there’s no pricing listed anywhere nowhere I thought the lady said $210 and I kind of looked at her like you know what do I do now I got a pay for it. I’m not happy so I can print out or do you want to receipt? Yeah I want to receipt she print out a little receipt. No details no nothing just $210 so I thought and I signed it , I get home on my bank statement in my bank. It was $251 for what there’s no details. I highly doubt when I go in there today that I won’t get any customer service whatsoever. I do believe they need to be investigated for their practices And for their unhealthy, pedicures and tearing peoples nails up and their skin.

            Local BBB

            BBB of Upstate New York

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