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Find a Location

Crawford Door and Window Sales has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Crawford Door and Window Sales

      529 3rd Ave Ext Rensselaer, NY 12144-5614

    • Crawford Door and Window Sales

      34 Skyway Plaza Plattsburgh, NY 12901

    • Crawford Door and Window Sales

      5 Metro Park Road Albany, NY 12205

    • Crawford Door and Window Sales

      118 Quaker Rd Queensbury, NY 12804

    • Crawford Door and Window Sales

      747 State Route 28 Kingston, NY 12401

    Business ProfileforCrawford Door and Window Sales

    Window Installation
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business supplies and retails/installs residential windows and doors.

    Products & Services

    Windows and Doors

    Business Details

    This is a multi-location business.

    Find a Location

    Crawford Door and Window Sales has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Crawford Door and Window Sales

        529 3rd Ave Ext Rensselaer, NY 12144-5614

      • Crawford Door and Window Sales

        34 Skyway Plaza Plattsburgh, NY 12901

      • Crawford Door and Window Sales

        5 Metro Park Road Albany, NY 12205

      • Crawford Door and Window Sales

        118 Quaker Rd Queensbury, NY 12804

      • Crawford Door and Window Sales

        747 State Route 28 Kingston, NY 12401

      Location of This Business
      529 3rd Ave Ext, Rensselaer, NY 12144-5614
      BBB File Opened:
      9/8/2003
      Years in Business:
      78
      Business Started:
      11/1/1946
      Business Started Locally:
      11/1/1946
      Business Incorporated:
      11/1/1946
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pella Windows and Doors Showroom of Rensselaer, NY
      • Pella by Crawford
      Business Management
      • Mr. Matt Malossi, President
      Contact Information

      Principal

      • Mr. Matt Malossi, President

      Customer Contact

      • Mr. Matt Malossi, President
      Additional Contact Information

      Fax Numbers

      • (518) 286-4011
        Other Fax

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John L

      1 star

      05/17/2024

      Crawford windows is a service nightmare and a fraud. I purchased 2 large crank our casement windows with supposedly retractable screens that could could be pulled down when the windows were open. Screens would not stay locked down so the windows could not be opened. Technician came, said we needed new parts and that Crawford would order them. 2 months later, technician comes back but only has parts for one screen, which after he "repaired" it he couldn't get the screen to stay down either. He said Pella had a new design for the screen because this was a common problem. Again, ***** was to order the new parts. Three months later, technician is back at my house and AGAIN has parts for only ONE screen! I called the service department, spoke to a service rep who assured me the service manager would call me. Didn't happen. I have called the Manager MULTIPLE times and left messages, to this day he has never returned any of my calls and I still have one very expensive crank out ***** casement window that I cannot open due to no screen. Their service is horrific, do not buy anything from them. I plan to sue them in small claims court this year. Crawford is a fraud.

      Local BBB

      BBB of Upstate New York

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