Business ProfileforBlue Bear Restoration, Inc

After reading the other review here about Blue Bear, I am suspicious they are out to defraud policy holders and possibly in conjunction with an insurance company willing to spend your policy limits on their bill to deny you rightful proceeds for your damages. I hired Blue Bear to clean a sewage backup in my basement and n February 2022 because the insurance company could not give me anyone that worked directly with them. After fighting with my insurance company, I finally got them to authorize the claim 2 days later. Blue bear kept delaying the clean up and finding excuses to keep adding equipment to “maintain” the situation. First it was not having the staff to clean, then it became my responsibility to handle disposal of the sewage and waste water because my drain was broken. They insisted I go to a plumber of their choosing to fix the drain or they would dump me and leave me to clean the mess. The plumbers added to the delay because they were not qualified to do the work. I immediately went to a highly rated plumbing company who ultimately fixed my pipes but at a high price around $10k. I eventually got a septic company to remove the waste after Blue bear put it in containers on my driveway. They kept insisting they had no way to dispose of it legally or it was too expensive. I later found from Tony, the Owner, that they absolutely could have done disposal. It costed me personally $300.00 to do it, Blue bear would have charged several times that to my insurance. Blue bear finally got to cleaning 5 days after the insurance authorized the claim and after I removed their excuses. I then ordered them out the next day after they added 14 fans daisy changed together that took out my electric. I never authorized that much equipment because I had a small box. My insurance company never sent an adjuster, claimed restoration work was more expensive than I thought and shut me out of the bill process despite my objections and having no contract w/ Blue Bear.