Customer ReviewsforAuto Specialist

13 hours ago NEW I Brought all 4 of my vehicles here to Robbie for 30+ years. However Robbie doesn’t own it anymore. Anyway I had a new clutch installed in my vehicle a few months ago. It didn’t feel right and I was told it would be fine. I returned a couple of months later as I was stranded in a parking lot in Geneva unable to shift my vehicle as the fluid in the clutch leaked out. I was able to slowly get it to the garage and another repair was done to replace the slave cylinder (part of the clutch). $2000 worth of repairs and a month later I brought it in a for a NYS inspection. I reported to them at this time that it sounded funny (louder than usual) and it needed to be checked out. I was informed that a heat shield was removed and that was the noise I was hearing. The vehicle was fine and passed the inspection. Less than a week later my clutch exploded through my floorboard while I was driving it, projecting metal parts all over the driver’s floor. It ripped out my gas petal assembly and sent me to the ER with cuts everywhere. I tried to talk to the mechanic later to see what could be done. He denied any responsibility and refused to give me any owner information so I could contact him about any warranty or insurance on the parts installed or work done. The owner only visits the shop sporadically that I have seen. Other garages that gave me estimates on the damage caused to my vehicle stated it was a good possibility that the clutch was not bolted tightly when it was installed leading it to explode as it did. This incident caused $12,000 damage to my vehicle not covered by car insurance as it was a mechanical failure. If the owner would like to discuss this issue with me feel free to call me. I have left messages and heard nothing as yet. Until it is resolved everyone should be aware of the work done on my vehicle could have easily killed me or others! I will update this if the issue gets resolved.