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Find a Location

Auto Specialist has 1 locations, listed below.

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    Business ProfileforAuto Specialist

    Auto Repairs

    Current Alerts For This Business

    Licensing:
    On 03/31/2020 BBB confirmed that Auto Specialist had not obtained a necessary license from NYS DMV - Division of Vehicle Safety. BBB encourages you to contact the following agency or agencies to confirm this information: - 5184748943

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers the following services for cars, trucks, and RVs: 

    • Auto repair and service
    • Auto air conditioning
    • Customizing
    • Diagnostic service
    • Electric service
    • NYS auto inspections
    • Oil changes
    • Brakes
    • Engine repair
    • Muffler and exhaust system repair
    • Snowplow installation and repair
    • Tires
    • Transmissions

    Business Details

    Location of This Business
    166 Virginia Street, Waterloo, NY 13165
    BBB File Opened:
    5/18/2006
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Started Locally:
    1/1/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Robbie E. Harding, Co-Owner
    • Ms. Sherrie Harding, Co-Owner
    Contact Information

    Principal

    • Mr. Robbie E. Harding, Co-Owner
    • Ms. Sherrie Harding, Co-Owner

    Customer Contact

    • Mr. Robbie E. Harding, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (315) 539-4829
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Curt J

    1 star

    07/13/2023

    13 hours ago NEW I Brought all 4 of my vehicles here to Robbie for 30+ years. However Robbie doesn’t own it anymore. Anyway I had a new clutch installed in my vehicle a few months ago. It didn’t feel right and I was told it would be fine. I returned a couple of months later as I was stranded in a parking lot in Geneva unable to shift my vehicle as the fluid in the clutch leaked out. I was able to slowly get it to the garage and another repair was done to replace the slave cylinder (part of the clutch). $2000 worth of repairs and a month later I brought it in a for a NYS inspection. I reported to them at this time that it sounded funny (louder than usual) and it needed to be checked out. I was informed that a heat shield was removed and that was the noise I was hearing. The vehicle was fine and passed the inspection. Less than a week later my clutch exploded through my floorboard while I was driving it, projecting metal parts all over the driver’s floor. It ripped out my gas petal assembly and sent me to the ER with cuts everywhere. I tried to talk to the mechanic later to see what could be done. He denied any responsibility and refused to give me any owner information so I could contact him about any warranty or insurance on the parts installed or work done. The owner only visits the shop sporadically that I have seen. Other garages that gave me estimates on the damage caused to my vehicle stated it was a good possibility that the clutch was not bolted tightly when it was installed leading it to explode as it did. This incident caused $12,000 damage to my vehicle not covered by car insurance as it was a mechanical failure. If the owner would like to discuss this issue with me feel free to call me. I have left messages and heard nothing as yet. Until it is resolved everyone should be aware of the work done on my vehicle could have easily killed me or others! I will update this if the issue gets resolved.

    Local BBB

    BBB of Upstate New York

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