Business ProfileforQueen Able Garage Door

Last week one of my garage doors would not open, instead making a clicking sound when the open button was pressed. Doing an internet/******* search pointed most likely to a logic board failure. I first called a very large franchise door repair company with many locations on Long Island with fantastic reviews and an amazing website.The tech arrived and after evaluating the problem he suggested a solution of replacing the head, both electric eyes, outside and inside buttons, chain drive as well as other parts, parts that were working fine. He quoted me a price of $1,400. I asked about just replacing the logic board as that seemed to be the likely problem. He wanted no part of that solution because he stated that he was unable to know if the board was the problem and replacing it would be costly. I told him I would be getting a second opinion. He went back to his truck to call his supervisor and returned with a second proposal of just replacing the head unit plus other parts for $600. I was put off because initially only the $1,400 solution was put forth. Not good.Again, I stated I would obtain a second opinion. To his credit, he stated that he wouldn't charge me for a service call and within minutes Emailed me all his proposals. Very efficient indeed.I then called Queen Able Garage Door, speaking with a very nice young women by the name of ******. She could not have been more understanding and helpful. An appointment was set up with tech *****. He called on the day of the appointment to let me know he was on the way. Upon arriving he looked at the back of the opener and listened to the click. He said, matter of factly, that I needed a new logic board. I was astonished as to how sure he was. I asked how he could be so sure. He said because of the sequence of the flashing lights on the opener clearly indicated that the logic board failed and just needed to be replaced. ***** could not have been more friendly, personable, and knowledgeable.

*******,This review made our day! Thank you so much for taking the time to leave Queen Able Garage Door this amazing review. We are so grateful for your kind words. And We are so pleased to hear that you had an excellent experience with our company. We look forward to working with you again in the future!