Business ProfileforScarlet Oak Retreats

We rented a cabin in Hocking Hills from this property management company (*******************) for Feb 22-Feb 25 2022. Upon arrival there was no internet or ** service. After a couple hours internet service did activate. However, the ** stated no service. I tried to reach manager by phone but I could not get cell service. I sent a text message about the ** and requested a response by 8:30am the next day. Since the internet finally connected we were able to watch ******** but still had no cable service. I commented unhappy customers leave bad reviews. Since I had no cell service I did not receive any calls from them. At 9:30pm, after we were asleep for an hour, our dog jumped out of bed and ran barking at the door, where we found a strange man pounding on the door (cabin is in a remote setting). We were quite frightened but stupidly opened the door to learn from the man, who did not introduce himself or show ID, we were being evicted immediately for threatening to write a bad review and that the sheriff had been called. After we left the area I was able to get cell service and a VM message came thru from *** calling me belligerent and threatening. I never received the opportunity to discuss this issue with the manager. I later learned they tried to reach me via the cabins land line which I was unaware there was one. Also, as this cabin is located in a very popular state park area, but due to trail conditions the parks were closed. They did not even take the courtesy to notify us to this issue. I have filled a complaint with VRBO. I have never been treated like this by anyone. Pathetic management service.