Business ProfileforRainman Roofing & Repairs

In Nov 2020, we contacted Rainman after discovering a leak in a 2nd floor bedroom. After 3 repair attempts, including replacing the ridgevent (a $676 repair), Rainman further inspected and suggested a new roof due to wind damage. He also noted two spots of mold growing in the attic. We filed a claim in Dec 2020 & received an insurance check for $10,191. In Jan 2021, Rainman recommended a metal roof & suggested not removing the old roof as it would add additional protection. We moved forward with the installation of the new roof & suggested remedy for the small mold issue. Jan 2021 a crew installed the roof. Feb 2021 the roof was not complete within 3 days as promised due to material shortage. Mar 2021 the roof was finally finished. Also, damage from original leak was found in a different part of the home and the insurance claim was reopened. Apr 2021 we had concerns with aesthetics of the roof & the unfinished removal of the mold, but were assured roof was installed correctly and the mold would be addressed. Ultimately, Rainman tweaked the look of the roof and remediated the mold. Although we didn't like the look of the roof and still saw spots in the attic, we were assured the roof was solid and the mold was just a stain. We paid over $10,000 to Rainman in Apr 2021. From May - Nov 2021, we continued to try to reach Rainman re the insurance claim, but he wouldnt return or take our calls and wouldnt respond to emails or texts. The reopened claim was closed without payment in Nov 2021. Starting in Feb 2022, we had a new, active leak over our family room. We had Rainman here on 8 separate occasions over a year trying to repair the leak. Reaching him during this time was difficult. He generally would send an employee and not show up. After we requested the entire section of roof be replaced, the leak ceased in May 2023. In Feb 2024 the original wet spot on 2nd floor was back. Rainman was contacted but stated that he was on vacation. See attachment for current issues.