We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          The Farmers National Bank has 83 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Farmers National Bank

              20 S Broad St Canfield, OH 44406-1401

              BBB Accredited Business

            • The Farmers National Bank

              15703 State Route 170 East Liverpool, OH 43920

              BBB Accredited Business

            • The Farmers National Bank

              617 Bradshaw Ave E Liverpool, OH 43920

              BBB Accredited Business

            • The Farmers National Bank

              17817 Mahoning Ave Lake Milton, OH 44429

              BBB Accredited Business

            • The Farmers National Bank

              170 E State St Niles, OH 44446-5047

              BBB Accredited Business

            Business ProfileThe Farmers National Bank

            Bank
            Multi Location Business
            BBB accredited business

            Current Alerts For This Business

            Alert:
            Complaints against Farmer's Insurance is to be transferred to BBB of Los Angeles and Silicon Valley.

            Contact Information

            20 S Broad St

            Canfield, OH 44406-1401

            Get Directions
            Visit Website
            (330) 702-8429

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/10/1990

            Years in Business: 137

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            We are An Independent Insurance Agency. With Two Certified Insurance Counselors on Staff.

            We are very proud to offer, Auto, Home, Business, Life Medicare Products and Health Insurance

            Business Details

            This is a multi-location business.

            Find a Location

            The Farmers National Bank has 83 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Farmers National Bank

                20 S Broad St Canfield, OH 44406-1401

                BBB Accredited Business

              • The Farmers National Bank

                15703 State Route 170 East Liverpool, OH 43920

                BBB Accredited Business

              • The Farmers National Bank

                617 Bradshaw Ave E Liverpool, OH 43920

                BBB Accredited Business

              • The Farmers National Bank

                17817 Mahoning Ave Lake Milton, OH 44429

                BBB Accredited Business

              • The Farmers National Bank

                170 E State St Niles, OH 44446-5047

                BBB Accredited Business
              Location of This Business
              20 S Broad St, Canfield, OH 44406-1401
              BBB File Opened:
              9/1/1974
              Years in Business:
              137
              Business Started:
              2/19/1887
              Business Started Locally:
              2/19/1887
              Business Incorporated:
              8/4/1982
              Accredited Since:
              2/10/1990
              Type of Entity:
              Corporation
              Alternate Business Name
              • Champion Insurance
              • Farmers National Insurance Agency
              • Farmers Trust Company
              • Farmers National Investments
              Business Management
              • Mr. Kevin Helmick, President/CEO
              • Mr. Mark Nicastro, Senior Vice President, Chief Human Resources Officer
              • Ms. Amber Wallace, Executive Vice President, Chief Retail/Marketing Officer
              • Mr. Mark Wenick, Executive Vice President, Chief Wealth Management Officer
              • Mr. Brian Jackson, Senior Vice President, Chief Information Officer
              • Mr. Timothy Shaffer, Executive Vice President, Chief Credit Officer
              • Mr. Michael Oberhaus, Senior Vice President, Chief Risk Officer
              • Mr. Troy Adair, Executive Vice President/Chief Financial Officer
              Contact Information

              Principal

              • Mr. Kevin Helmick, President/CEO

              Customer Contact

              • Mr. Bryan Sahli, Compliance Officer & Banking Officer
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/03/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Upon reviewing my credit history on credit karma I have noticed that this bank has incorrectly documented two missed payments on my credit and this is effecting my score and had caused a tremendous amount of stress. I had previously called and spoke with ***************************. I was advised to send my payment confirmations and it would be fixed. I did do. I have attempted to email her 4-5 times, call her and Ive called ************************* twice left a voicemail no return call and *** also called last Friday and left a message for his manager as ***** was out of the office and its now Wednesday no call back. This needs to be removed from my credit as I have never missed a payment. I would like this to be corrected this week. As they have had weeks to make this right and have been terrible with customer service and not returning any calls or emails. I will agree I forget and dont always pay the payment on the due date but every bill is paid within the 30 day period and NEVER missed. And they wont contact me back.
              Read More
              Read 1 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bill M

              08/05/2024

              I tried to Use Zelle Thru Farmers bank. What a Joke... I was told by customer service (Condescending Person) That they will not release the transfer because they "were not comfortable" I have way more than enough to transfer. Terrible experience with this bank The funny thing is I have stock in this poor excuse for a bank. I was on the telephone with their ********************* to be transferred to a different person then I was disconnected. What a poor first example. Time to go elsewhere. as I will share my experience. with everyone. Terrible

              The Farmers National Bank Response

              08/21/2024

              Farmers National Bank would like to take this opportunity to apologize for your recent experience and frustration with the Zelle product and the inconvenience it caused you. We value our customers and thank you for brining your recent experience to our attention. If you encounter any further difficulties, please feel free to stop into your local branch office.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Mahoning Valley

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.