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            Business ProfileDiMarco & Associates, LLC

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            9953 Washington St

            Chagrin Falls, OH 44023-5458

            Visit Website
            Email this Business
            (440) 543-0813

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/19/2013

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            RESIDENTIAL AND COMMERCIAL HVAC CONTRACTOR

            Business Details

            Location of This Business
            9953 Washington St, Chagrin Falls, OH 44023-5458
            Email this Business
            BBB File Opened:
            6/13/2013
            Years in Business:
            19
            Business Started:
            1/1/2005
            Business Incorporated:
            2/4/2005
            Accredited Since:
            6/19/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of HV.11674 for this business, issued by Ohio Construction Industry Licensing Board. The expiration date of this license is 12/31/2024.

            These agencies may include:

            Ohio Construction Industry Licensing Board

            6606 Tussing Rd.

            Reynoldsburg OH 43068

            (614) 644-2223

            Fax: (614) 6442618

            https://www.com.ohio.gov/dico/ocilb.aspx

            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Ben DiMarco, Owner
            • Danielle DiMarco, office mgr
            Contact Information

            Principal

            • Mr. Ben DiMarco, Owner

            Customer Contact

            • Mr. Ben DiMarco, Owner
            Additional Contact Information

            Fax Numbers

            • (440) 299-2059
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/17/2022

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            ******* was engaged to service my HVAC with their initial visit in October 2021, and paid in advance for a $249 annual service contract. During the initial visit the tech found a part that needed replacement and asked for payment of this $213 and a credit card was provided. Over a year later, when performing a second annual checkup they notified me that the $213 balance was due, and again I provided them with a credit card and stood in the driveway with the tech while he processed it and he actually apologized that for some reason this mistake occurred on their end and they didn’t catch this sooner. Several months later, in December 2022, I again was called and asked for payment on this charge, and I declined to pay again asking them to forgive this debt because over a year later and twice providing them credit card details it’s unfair to surprise someone with this bill over a year after service and when they twice been give opportunity to run a credit card and receive payment but they failed to do so. This has not been an issue of my failure to pay, they are negligent in completing the transaction and causing hardship when a bill shows up unexpected.
            Read More

            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB Serving Greater Cleveland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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