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            Business ProfileQueen City Awning

            Awnings
            BBB accredited business

            Contact Information

            7225 E Kemper Rd

            Cincinnati, OH 45249-1030

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            Email this Business
            (513) 530-9660

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/18/1996

            Years in Business: 147

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Queen City Awning in Cincinnati, OH offers residential and commercial awning and canopy manufacturing including:

            CADdetails Microsite 
            Standing Seam Awnings 
            Hanger Rod Canopies 
            Storefront Awnings 
            Retractable Awnings 
            Patio and Deck Canopies 
            Door Awnings 
            Solar Screens 

            Business Details

            Location of This Business
            7225 E Kemper Rd, Cincinnati, OH 45249-1030
            Email this Business
            BBB File Opened:
            4/8/1975
            Years in Business:
            147
            Business Started:
            1/1/1877
            Business Incorporated:
            1/25/1932
            Accredited Since:
            12/18/1996
            Type of Entity:
            Corporation
            Business Management
            • Mr. Peter Weingartner, President
            • Mrs. Anna Sparks
            Contact Information

            Principal

            • Mr. Peter Weingartner, President

            Customer Contact

            • Mrs. Anna Sparks
            Additional Contact Information

            Fax Numbers

            • (513) 530-0662
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Stephen D

            02/26/2022

            Awning quality and installation crew are great. Sales process is poor. After I selected awning and features, we agreed upon a price and I signed the agreement paying 50% of the total cost (total cost almost $8,000). Prior to installation I received a call from the saleslady indicating that the installation cost needed to increase $600 due to mounting the awning to a board on the roof. She suggested that we split the cost, I agreed, and we scheduled the install.When the installers arrived I asked if they knew why the install went up $600, they said they knew nothing about the sales side. I asked to see the mounting board. It was a 2"X12" painted black. I contacted the saleslady and again questioned the cost of the board, the saleslady told me it was so costly due to labor prices. The installers were her less then 2 hours total.What a joke!Beware of poor sales process and pricing increases after the sale.

            Queen City Awning Response

            03/03/2022

            We respect ******************' comments. To this end, we have changed our specifications so that all installations of this type will have the header board priced into the initial contract. It is not our standard practice to increase the price after the sale, and we regret any hardship this caused the customer. As to the actual cost of the board, much of the preparation was done in house (procurement, paint costs, labor costs to paint and attach the brackets to the board). All told, the total price including board was $7,500. We hope this investment pays off for years to come, shading his deck and providing aesthetic beauty.

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            BBB Cincinnati

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